Another example: https://dosp2.diocesanweb.com/our-faith/returning-to-church/the-journey-home/

I believe this is sort of a migration bug/issue, particularly when the "full size" image in the uploads is named as a different size.

In a nutshell, you have to keep in mind that those images didn't get there through the traditional Wordpress Media upload... so...

What we have is an original image of say name_200x175.jpg that got put in the Media artificially.  The size of that image is indeed 200x175 and what we expect the "full" size to be... however, when you tell WP use the "full" version, it's looking for name.jpg, which does not exist.  The block doesn't tell you that and simply gets the width and height of null, which is 0.

If you try and edit any of those images that exhibit the problem, you'll see that the original source image is unable to be loaded.

I fixed the Ruth image in the process, where I uploaded a new image Ruth_Hufford_225x218.jpg: https://dosp2.diocesanweb.com/wp-content/uploads/2019/09/Ruth_Hufford_225x218.jpg

and the thumbnail size of that image is: https://dosp2.diocesanweb.com/wp-content/uploads/2019/09/Ruth_Hufford_225x218-150x150.jpg

Would this be something that they can fix or is it something that we can automate? 

I ran into some more of this with Parish and Clergy photos.  Same sort of thing, the original was missing, but the thumbnail sizes were there.  Kind of bizarre really.  

So, I had Kyla migrate all those originals from dosp.org/uploads to dosp2.diocesanweb.com/uploads/0_, and that fixed all of them across the board.

This might be a little overkill, but it certainly fixes the issue.