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Holy Family & CCTN - Orlando, FL

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanKyle Brown, Web Development at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanNathalie Shultz, Web ConsultantChristine White, Marketing/Communications Coordinator at Holy Family Catholic Church Orlando StaffJulie Kreinheder, Director of Operations at Holy Family Catholic Church Orlando StaffDan Roberts, Systems Admin/IT at Holy Family Catholic Church Orlando StaffCody Armock, Web Content Specialist at DiocesanFermin Toro, Director of Network Operations for CCTN at Holy Family Catholic Church Orlando StaffLynn Ramsey, Holy Family Catholic Church Orlando Staff +9 others
TO THE CLIENT Sent by Mary Goeldel on

Website Launched

To: Christine White, Christine White Marketing, Christine White Personal, Dan Roberts, Fermin Toro, Julie Kreinheder, and Lynn Ramsey
CC our team: Cody Armock

Hello all,


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours.  However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://cctn.org brings up the site seen here: http://cctn.diocesanweb.org.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to http://cctn.org/orlando to log in, your login credentials are still the same.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.
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Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.

You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.

If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches.

NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan.  You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.

Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:


Please let me know if you have any questions and, again, congratulations!

Mary
Support/Web Department
877-923-0777
FROM THE CLIENT Christine White Marketing, Business Account at Holy Family Catholic Church Orlando Staff Christine White Marketing, Business Account
Thank you Mary, Veronica and web team!



I’m reviewing the new live site and, a couple of items I noticed:

* I’ve relinked the home page “Watch” buttons for the Mass and Christifideles to go to their respective YouTube playlist pages for now. FERMIN, you’ll want to work with the web team when you’re ready to create livestream or Vimeo links, per previous emails and conversations we’ve had
* On the Programs page, the last slide for Christifideles is not rolling onto my laptop screen prior to my getting to the bottom of the page and the CCTN “peekaboo” roll-in (hope that makes sense 😊) is it because there’s so much whitespace between blocks? Perhaps we need to tighten the spacing, and/or timing, between blocks on the pages?
* LYNN, we could use some additional high quality stock photos, in particular for the “Homilies” block on the “Programs” page – currently, it’s the same image as for the “Sunday Mass” block. If you want to grab a still-shot of Father John for the block, that would work. If you don’t have a good one, Fermin I’m sure will be able to get you one.
* I’m sure Fermin/Lynn/Father John will have some other tweaking to be done and I’ll let them work that with you folks directly, for now. I’m available as needed!



Christine M. White



Ph: 407-394-7444

<mailto:CMWhite@CMWMarketResults.com> CMWhite@CMWMarketResults.com

<http://www.cmwmarketresults.com/> www.CMWMarketResults.com
To: Christine White, Christine White Personal, Dan Roberts, Fermin Toro, Julie Kreinheder, and Lynn Ramsey
CC our team: Cody Armock and Mary Goeldel