Epiphany of the Lord - Toledo, OH

Homepage - Facebook Feed plugin/multiple images not displaying

Assigned to
Kyle Brown, Web Development at Diocesan Kyle B. Veronica Alvarado, Project Manager at Diocesan Veronica A.
Notes
Irene mentioned that multiple images not displaying on their site. I went to the plugin's demo page to see what it was all about and here is what it should look like in the lightbox when there's multiple images in a single post:



Instead, we are getting this:


Supposedly, this setting should allow for multiple images, and while it is now displaying that there's more than just 1 (the +6 thing), it's not actually allowing people to see those other images.


Comments & Events

Veronica Alvarado, Project Manager at Diocesan
I talked to Smash Balloon's support and here is what they said:

Hey Veronica,

Thank you for reaching out to us. We show something on your site or server is preventing one of our plugin files from being loaded which controls the additional photos associated with the post. Can you review the steps in the following FAQ to try and resolve this issue: https://smashballoon.com/comments-andor-thumbnails-in-the-lightbox-are-not-loading/.

Many thanks, hope you are having a great day! 

Michael
Support Hero @ Smash Balloon
Cody Armock, Web Content Specialist at Diocesan
Cody Armock completed this to-do.
Veronica Alvarado, Project Manager at Diocesan
YAYYYYYYY
Cody Armock, Web Content Specialist at Diocesan
Dang, it feels good to be a gangsta!