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Epiphany of the Lord - Toledo, OH

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanKyle Brown, Web Development at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanNathalie Shultz, Web ConsultantFr. Gilbert, Epiphany of the Lord Catholic Church - Toledo, OHIrene Bland, Epiphany of the Lord Catholic Church - Toledo, OHCody Armock, Web Content Specialist at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at Diocesan +3 others
From the list: Normal

✔ Homepage - Facebook Feed plugin/multiple images not displaying

Veronica A. added this on
Completed by Cody A.
Assigned to
Kyle Brown, Web Development at Diocesan Kyle B. Veronica Alvarado, Project Manager at Diocesan Veronica A.
Notes
Irene mentioned that multiple images not displaying on their site. I went to the plugin's demo page to see what it was all about and here is what it should look like in the lightbox when there's multiple images in a single post:
image.png 302 KB • Download
image.png 1 MB • Download


Instead, we are getting this:
Epiphany of the Lord Homepage FB.PNG 482 KB • Download
image.png 750 KB • Download

Supposedly, this setting should allow for multiple images, and while it is now displaying that there's more than just 1 (the +6 thing), it's not actually allowing people to see those other images.

image.png 29.4 KB • Download

Comments & Events

Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
I talked to Smash Balloon's support and here is what they said:

Hey Veronica,

Thank you for reaching out to us. We show something on your site or server is preventing one of our plugin files from being loaded which controls the additional photos associated with the post. Can you review the steps in the following FAQ to try and resolve this issue: https://smashballoon.com/comments-andor-thumbnails-in-the-lightbox-are-not-loading/.

Many thanks, hope you are having a great day! 

Michael
Support Hero @ Smash Balloon
Notified 1 person
Cody Armock, Web Content Specialist at Diocesan
Cody Armock completed this to-do.
Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
YAYYYYYYY
Notified 2 people
Cody Armock, Web Content Specialist at Diocesan Cody Armock, Web Content Specialist
Dang, it feels good to be a gangsta!
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