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Epiphany Cathedral - Venice, FL

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanKyle Brown, Web Development at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanNathalie Shultz, Web ConsultantCody Armock, Web Content Specialist at DiocesanJoni Scott - LEAVE OFF EMAILS, Epiphany Cathedral - Venice StaffAlan Snodgrass, DiocesanColeen Curlet, Communications Director at Epiphany Cathedral - Venice StaffMarcus Borger, Developer at Diocesan_Support +4 others
TO THE CLIENT Sent by Mary Goeldel on

Can't access the webpage

To: Joni Scott - LEAVE OFF EMAILS
Joni,
I received your voicemail - 

There is a setting on our sites called "away mode" - it helps keep hackers from finding the login page during overnight hours.

The landing site was set to be blocked from midnight to 6 a.m. so I adjusted that to be 4 a.m. - my apologies that you weren't able to make changes first thing this morning!  You can now get in any time after 4 a.m., and if you need that adjusted further, just let me know.

Thank you,
Mary
Support/Web Department
webdepartment@diocesan.com
FROM THE CLIENT Joni Scott - LEAVE OFF EMAILS, Epiphany Cathedral - Venice Staff Joni Scott - LEAVE OFF EMAILS
Thank you Mary! On a normal day I wouldn’t need to, but today is packed.

Any chance you can adjust my access for downloads? I’m trying to save the art we used on our bulletin this week, but it’s saying I’m not a subscriber (we are…).
To: Mary Goeldel
FROM THE CLIENT Joni Scott - LEAVE OFF EMAILS, Epiphany Cathedral - Venice Staff Joni Scott - LEAVE OFF EMAILS
Never mind on the bulletin access. I have what I need for now. I’ll get with that department next week.

Happy Easter to you and your family!

Joni
To: Mary Goeldel
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Oh, I'm sorry - I ran out to do my dad's grocery shopping for the week - they are in their 80's and we don't want them leaving the house.  I'm so glad you got what you needed - if I can be of any further help this weekend, feel free to email me at webdepartment@diocesan.com - we're monitoring that and you'll get the fastest response - thank you!!

Happy Easter to you, as well!

--Mary
To: Joni Scott - LEAVE OFF EMAILS