✔ Need to change an email address, but can't
Completed by Ryan R.
- Assigned to
-
Ryan R.
- Due on
- Notes
-
Ryan,
The email address on this page is incorrect and i need to change it.
https://scranton.diocesanweb.org/css/find-a-helping-hand/programs/big-brothers-big-sisters-luzerne-and-wyoming-counties/
however, it won't save when i try to change it using the edit page function. The information in the DPI Module for Programs for this program is correct, but it is not being pulled into details & directions.
How do i change the email address????
Thanks
Melissa
I have found the same problem on this page:
https://scranton.diocesanweb.org/css/find-a-helping-hand/programs/big-brothers-big-sisters-monroe-and-carbon-counties/
It seems that the email addresses in Details and Directions are pulled from different places. Some seem to be unchangeable (not ideal) and others seem to come from the DPI Programs. Ideally, the email addresses could be hidden like they are in the Offices Page, but the specific email address would come from DPI Program. That way we can keep it updated much more easily.
Let's start with changing the email address. First, edit the email address on the associated office (Wilkes-Barre). Now the office has the new email address but the Programs page hasn't been updated, yet. Second step would be to re-save the program (BBBS - Luzurne/Wyoming).
In an ideal world, updating the office would automatically trigger updating associated Program pages. Perhaps we'll still do that, but I didn't get the impression data was changing that often and thus this wasn't critical to the development.
That said, all Programs contact info comes from the associated office. That was our understanding of the intentions of the Find a Helping Hand system, as we were told not to display individual program & service contact info, and that the desired experience would be to call the office directly. Hence we built it that way.
If that is somehow not correct, or the consensus is to change how this all works, we'll likely need to review this section and decide how to move forward.
Melissa J Lechleitner
Executive Administrative Assistant ~ Affirmative Action Officer ~ Office Manager
Catholic Social Services ~ Diocese of Scranton
Phone: 570-207-3808 :: Fax: 570-591-5012