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Curt Ankin, Director of Marketing at DiocesanGary Smith, Web Department Director at DiocesanCurtis Street, Director of Marketing at DiocesanMarcus Baron, Designer - Creative Strategist at DiocesanCaitlin Plassenthal, Designer at DiocesanKari DeBoer, Designer - Creative Strategist at DiocesanRyan Ross, Developer at DiocesanKyla EadieDon Hall, Diocesan PublicationsScott SchwabMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanMarcus Borger, Developer at Diocesan_Support +3 others
From the list: Site Updates - Important

✔ The "Get Help with Orders" button on Dashboard>My Orders does not work

Curtis S. added this on
Completed by Ryan R.
Assigned to
Ryan Ross, Developer at Diocesan Ryan R.

Comments & Events

Curtis Street, Director of Marketing at Diocesan Curtis Street, Director of Marketing
It doesn't seem this had any functionality on dev either. Maybe we just never did anything with it. I just want to open discussion about this. It should probably prompt a form popup with contact info and a form to submit a question. Is this possible? If so, I can create a form.
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Ryan Ross, Developer at Diocesan Ryan Ross, Developer
Appears to be an oversight.  I seem to think the discussion on this was originally intended to link over to Customer Care.

That said, a popup form is certainly doable if you elect to go that route.
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Curtis Street, Director of Marketing at Diocesan Curtis Street, Director of Marketing
If we did a form, is there any way to pull in the order number automatically for the order that the button was clicked on?
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Ryan Ross, Developer at Diocesan Ryan Ross, Developer
There's probably a few ways to handle it, but it could be real tricky in a pop-up scenario.
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Ryan Ross, Developer at Diocesan Ryan Ross, Developer
Links to Customer Care for now.
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Curt Ankin, Director of Marketing at Diocesan
Curt Ankin completed this to-do.