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Thomas the Apostle - Wilmington, DE

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanNathalie Shultz, Web ConsultantMonsignor Hurley, St. Thomas the Apostle DE StaffCody Armock, Web Content Specialist at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at DiocesanRachel TupperKarl Evans, Diocesan +1 others
TO THE CLIENT Sent by Nathalie Shultz on

Domain Transfer

To: Monsignor Hurley
CC our team: Mary Goeldel

Hello Monsignor Hurley,

You have let us know that you would like your https://www.sainttom.org/ domain to be transferred to Diocesan. 

There are two ways that we can go about doing this:
  1. Provide Diocesan with your domain login credentials and we will initiate the transfer OR
  2. Your current domain owner can initiate the transfer

1. Provide Diocesan with Login
Below are the things we need for the login:
  • Login URL
  • Username/email
  • Password
Once Diocesan has initiated the transfer, you will still need to send Diocesan the Authorization (EPP) code (emailed to domain owner).  If you believe that there will be an issue with this, please let us know. 

2. We Will Initiate Domain Transfer
  1. Unlock your domain 
  2. Send us the Authorization (EPP) Code
  3. Send to email webdepartment@diocesan.com
  4. Diocesan initiates transfer
  5. You confirm the transfer
  6. Transfer complete!

Let us know if you have any questions or are having trouble finding who your current domain owner is. 

Thank you!

Nathalie Shultz
Web Department

Phone: 877-923-0777 
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Hello Nathalie,



Happy Easter!



Here is the requested information:



* Login URL: https://my.justhost.com

* Username/email: sainttom.org

* Password: Bancroft301!

Let me know when I should unlock the domain.



Thank you,



Monsignor Hurley
To: Mary Goeldel and Nathalie Shultz
TO THE CLIENT Nathalie Shultz, Web Consultant Nathalie Shultz, Web Consultant
Thank you so much, Monsignor! Mary will be in contact soon regarding when she needs you to unlock the domain. :)  I hope you are having a blessed Easter!
To: Monsignor Hurley
CC our team: Mary Goeldel
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Good afternoon, Monsignor -
If you'd like, we can transfer the domain to Diocesan's eNom account any time.  If you'd like to unlock the domain, I can request the EPP code we'll need to start the transfer.

Thank you!

Mary Goeldel
Web Support, Diocesan
877-923-0777
To: Monsignor Hurley
CC our team: Nathalie Shultz
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Good morning, Monsignor -
I see that the domain is unlocked, thank you!  I logged into JustHost to obtain the EPP code and wasn't able to find it, so I chatted with a support person and they stated the domain is registered through Network Solutions, and that we'll need to log in there to send the EPP/transfer code that we need to transfer the domain.

Do you have the account information for Network Solutions so that we can log in and request the EPP code?  We are about 45 days out from renewal of the domain so now would be a good time to go ahead and complete the transfer, if you'd like.

Thank you,

Mary Goeldel
Diocesan Web Support
877-923-0777
To: Monsignor Hurley
CC our team: Nathalie Shultz
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Good Morning Mary,



I requested the EPP code from Network Solutions last week. I was told that it will take a few days for that to come through. I will send it to you as soon as I get it.



Thank you,



Msgr. Hurley
To: Mary Goeldel and Nathalie Shultz
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Oh, excellent - you're already a step ahead of me then...wonderful!

I appreciate your help with this, thank you!

--Mary
To: Monsignor Hurley
CC our team: Nathalie Shultz
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Dear Mary,

I just received the EPP code:

war841936_-

Please let me know if you need anything else,

Monsignor Hurley
To: Mary Goeldel and Nathalie Shultz
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Good morning, Monsignor -

I tried the code war841936_- (with and without the dashes at the end) and I received a message that the authorization code is not valid.

I'm wondering if there was another letter or number in it that we may have missed?

Thank you,

Mary
image.png 49.2 KB • Download
To: Monsignor Hurley
CC our team: Nathalie Shultz
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
It looks like they sent the EPP code for Sainttom.net. We need the EPP code for Sainttom.org. I just requested that one from them.
To: Mary Goeldel and Nathalie Shultz
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Oh, excellent to hear, we are on the right track!  

I'll await the next code, then - Thank you so much for your help with this!

--Mary
To: Monsignor Hurley
CC our team: Nathalie Shultz
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Hi Mary,



I’m still waiting on network solutions. I’ll let you know when I hear something.



Msgr. Hurley
To: Mary Goeldel and Nathalie Shultz
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Thank you, Monsignor!

Let me know if I can help in any way.

--Mary
To: Monsignor Hurley
CC our team: Nathalie Shultz
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Mary,



I finally got the code this morning for sainttom.org



wlhgi948



Let me know if that works.



Msgr. Hurley
To: Mary Goeldel and Nathalie Shultz
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Good morning!

I just entered the transfer code and everything seemed to go through fine - no errors this time, so I think we are on the right track!

I'll monitor it for the next few days to make sure it completes successfully.   You may receive an email saying a transfer has been initiated, but you usually do not have to do anything with the email.  There will be a link to deny the transfer, but nothing needs to be done to let it proceed.

Thank you so much for your help with this!

--Mary
To: Monsignor Hurley
CC our team: Nathalie Shultz