‹ Home
Exported

Thomas the Apostle - Wilmington, DE

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanNathalie Shultz, Web ConsultantMonsignor Hurley, St. Thomas the Apostle DE StaffCody Armock, Web Content Specialist at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at DiocesanRachel TupperKarl Evans, Diocesan +1 others
Monsignor Hurley chose not to approve this request.
TO THE CLIENT Sent by Veronica Alvarado on

Finalize Launch Date

To: Monsignor Hurley
CC our team: Cody Armock
Good afternoon Monsignor Hurley,

I just wanted to check in with you and make sure that we are still set to launch your new website on Thursday, April 9, 2020, between the hours of 9:30 am - 2:00 pm EST. 

If so, please click the "Approve" button. If not, please let us know and we will reschedule your launch date.

Thank you,


Veronica Alvarado
Project Manager, Web Department
Diocesan.com
877-923-0777
FROM THE CLIENT Sent by Monsignor Hurley on
Monsignor said NO and added:
I am not ready to launch this week, given all that is going on.  I hope be able to move forward with this later in April.
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Good afternoon Monsignor, 


I completely understand. I will postpone the launch and follow up with you to discuss a new launch date on April 16 or 17. 

Let me know if you have any questions until then,


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Good afternoon Monsignor, 


I just wanted to check in with you and see if you had any questions or if we could help in any way. 

Let us know once you have a launch date in mind. Remember, we ask that you give us at least two weeks' notice before we launch. 

I hope to hear from you soon,


Veronica Alvarado

Web Department, Diocesan
877-923-777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Hi Veronica,

Thank you for reaching out. I’ve been working little by little trying to get the site content to where I want it for lunch. I’m gonna try to put more time into that this coming week. I do have a specific question regarding the content management would you be able to help me with that or should I check back with Cody?

Thanks again and be well, Monsignor Hurley
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
I should be able to help and if not, Cody is cc'd on this message, so ask away!


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Ok, great.



On my home page, I’ve been trying to update the information in light of COVID-19, etc. I cannot seem to figure out how to get rid of the Mass times. You will see it displayed right after “Until further notice, all public liturgies are suspended.”



I’m sure it’s a simple solution, just one that has eluded me so far.



Thanks for the guidance.



Msgr. H.
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Monsignor, 


Once logged in, please navigate to the Theme Settings.
Screen Shot 2020-04-23 at 12.56.59 PM.png 8.83 KB • Download


Once in Theme Settings, click the Mass Times tab. Here, you may hover on the right side and remove each row.
Screen Shot 2020-04-23 at 12.57.14 PM.png 56.6 KB • Download


Let me know if you have any questions,


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Thank you! I would have never have thought to look at the theme settings. This is great. I’ll be in touch soon.
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Of course!

Let us know if there's anything else.


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Good Morning,



I am hoping to launch the new website on Pentecost Weekend. I do have a few technical questions also.



Please let me know how we should proceed.



Thanks so much,



Monsignor Hurley
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Good morning Monsignor Hurley, 


If you would like, we can schedule the launch date for Thursday, May 28. This way, if any questions or issues arise post-launch, we will be available on Friday. 

Let me know what you think and I will add it to our calendars.

Thank you,


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Veronica, that sounds good to me.
To: Cody Armock and Veronica Alvarado
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Good morning Veronica,

I have a couple of questions regarding our website. Would there be a time for us to talk today or tomorrow?
I'm having some issues with the calendar and the photo galleries.

Thank you,

Monsignor Hurley
To: Cody Armock and Veronica Alvarado
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Hi Veronica,

I’m not sure if you got my last email, I’m having some issues with the parish email account. It started when the website went live.

Can you contact me at this email address or by cell phone and maybe we can work out a solution.

My cell phone is 302-388-5947.

Thank you so much,

Monsignor Hurley
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Hello Monsignor,


I believe I know what the issue is so I'm having the developer take a look at your email settings to see if there is something that we need to update. 

I will update you shortly.


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Hello Monsignor,


It looks as though some email MX records did not come over during the launch. We did take a screenshot of the previous MX records and were able to add them back in this morning. This should restore your email routing. 

Please let us know if in the next couple of hours you do not see it return. 

Thank you,


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Thank you Veronica.

I figured that was probably the cause. I’ll let you know if it’s not working. Also, I do have a question or two regarding WordPress and working with the Google calendar and the photo galleries. No rush. Hope you all are well,

Monsignor Hurley
To: Cody Armock and Veronica Alvarado
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
I guess it’s working, I just noticed that the email you sent me was sent to the parish email address. I have so many email addresses now, it’s hard to keep up with them all.
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Oh, I'm so glad it's working.

What kind of questions do you have for the calendars and WordPress?
If it's easier for you, we can schedule a screen-share meeting sometime this week to go over things.

Let me know!
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
A screen share meeting would be great. Do you have any time tomorrow?
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
I'm available at 10:30 am tomorrow morning. Does that work for you? 


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock
FROM THE CLIENT Monsignor Hurley, St. Thomas the Apostle DE Staff Monsignor Hurley
Perfect
To: Cody Armock and Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Here is the meeting information:

Topic: Client Questions | Thomas the Apostle (Wilmington, DE)
Time: Jun 3, 2020 10:30 AM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/83979001484


Let me know if you have any trouble logging on,


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777
To: Monsignor Hurley
CC our team: Cody Armock