Sounds good!

1. We can definitely add French as a language. It's something that is done in the backend. Would you like me to add it? 

2. I have added a developer to-do to take a look at this and fix it. I'm guessing it's just not adding the right link. No worries!

Web Department, Diocesan
877-923-0777

I have added French!

Web Department, Diocesan
877-923-0777

I just got off the phone with you and here is what we discussed:

Let me know if you have any questions and I will keep you updated!

Thank you,

Web Department, Diocesan
877-923-0777

Our developer has been busy with other items, but I have put it on their schedule for tomorrow morning so that we can have it done for this weekend. 

Thank you for your patience!

Web Department, Diocesan
877-923-0777

Sure thing, Emily! :) 

Web Department, Diocesan
877-923-0777

Could you please send us the login information for CenPOS? It is needed for step 4 of the process you sent over to us.

Thank you!

Web Department, Diocesan
877-923-0777

We were unable to reach Robert on Friday and Monday, but the developer is going to try using these credentials today. 

I was out of town, so I'm so sorry about not keeping you posted. Now that I'm back, I'll be sending you updates and making sure this gets done.

Web Department, Diocesan
877-923-0777

The developer has been working on it this morning and is about to call Robert. Hopefully, it's not too early for him and we're able to get through. 
The developer does know that this is his priority for the day and he hopes to have it completed by 4pm today. 

If I haven't reached out to you by 2:30 today, feel free to call me or Kyle Brown (developer) at 877-923-0777.

Thank you,

Web Department, Diocesan
877-923-0777

I wanted to give you a quick update on the situation:

Robert helped as much as he could, then passed our ticket along to the integration support line at about noon. We are still waiting for them to get back to us before we can move forward. Unfortunately, with each step, we're finding more things that we need help with and they are fairly slow to respond, so we are hoping that by Monday afternoon we can finally reach a solution for the setup. 

I am so sorry that this taken so much longer than we originally thought. 

Is there any kind of payment portal that we can link to? If so, I can add that to the end of the Faith Formation registration form for the time being and then integrate the payment portal later. 

Let me know and I will add it in,

Thank you and, again, it is our top priority until complete. 

Web Department, Diocesan
877-923-0777

We have sent an email out this morning to CenPOS, so hopefully when they get in the office (west coast time) they can give us a call and get things moving along. 

Additionally, upon logging in, we were asked to reset the password. Here is the password we chose:  Mscc@20874

I'll keep you updated!

Web Department, Diocesan
877-923-0777

We have finally scheduled a time to troubleshoot with them on the phone tomorrow, so that they can help us set it all up. 

Once the payment form has been added to the website, I can tie the Faith Formation form into it. 

Feel free to shoot me a message tomorrow afternoon and I can give you a quick recap of our progress if I don't reach out to you first.

Thank you,

Web Department, Diocesan
877-923-0777

Hi Emily,

This is Kyle, the lead developer on your site. I just spoke with Gabby and Robert from CenPOS about getting the Simple Webpay on your site. 

They were able to point me in the right direction, which is encouraging, but at the moment I am still not sure how long it will take to get the payment processing fully up and running. It could potentially be anywhere from 0.5-4 hours or more, depending on how much work will still need to be done once the current steps are complete.

We will certainly continue working on getting the CenPOS webpay set up on your faith formation form if you would like. Alternately, there are other payment options that we have personally worked with and are more comfortable with, such as PayPal or Stripe, that would serve a similar purpose. We suggest PayPal or Stripe since these are integratable into your online form builder without much setup, which will help with any future use of online payments in conjunction with forms.

Right now, I have been working on getting the CenPOS Simple Webpay set up for 5 hours, which would normally cost $250. However, considering that the current price is much more than we had originally discussed for this work, we are going to take 50% off the current total to bring it down to $125, whether you wish for us to continue setting up CenPOS or not. We apologize for how long this is taking as we did not fully understand the magnitude of work that would go into the integration, and for your patience as we do our best to get everything working for you.

Let us know how you would like us to proceed or if you'd like any additional clarification. 

Web Department, Diocesan
877-923-0777

Hi Emily,

We are working on getting the webpay up and running. While I can't guarantee that we will have it ready before the weekend, we are going to continue doing much as we can to reach this goal. Hopefully, we hit a breakthrough and are able to get it up and running today. 

I am still in contact with CenPOS to get their help setting it up. Their integration team is working with me and another Diocesan developer to try and get things set up as quickly and securely as possible. I will keep you updated throughout the day with our progress. 

Web Department, Diocesan
877-923-0777

Hi Emily,

I am getting ready to call CenPOS again with our next step. We were able to make a lot of progress and get quite a bit accomplished, but it looks like the webpay will not be ready by this weekend. I apologize for the inconvenience. I will let you know where we are at by the end of today after the phone call with CenPOS.

Web Department, Diocesan
877-923-0777

Hi Emily,

I just got off the phone with CenPOS. We are definitely on the right track, but it will still take a bit of time to get up and running, so it will unfortunately not be ready for the weekend. Again, I apologize for the time this is taking.

-Kyle

Hi Emily,

I will be spending all day tomorrow getting CenPOS fully set up and working. Our senior server developer will be helping me, which will speed up the process considerably. In the mean time, I will be primarily working today to get the form ready for the payment process, so that we will be able to easily hook the form into CenPOS seamlessly.  

I will let you know if anything changes by the end of today, but right now I believe CenPOS will be available end of day Friday.

Again, I am so sorry for the delay. This has been much more difficult to figure out on our end than we expected, but we are doing our best to get everything working safely and securely for you.

-Kyle 

I wanted to quickly update you and let you know where we are with the CenPOS integration. 

As you know, on Friday we reached the point where our code was complete, but the program was still in sandbox mode, which meant that no credit cards would actually be charged until CenPOS moved it out of sandbox mode, gave us charges to verify, and did a code review. 

CenPOS has sent us the specific charges to run so that they can verify the site's integration is working correctly. We are running these charges now. 

After the integration is confirmed by CenPOS, they will get in touch with us for a screen-sharing code review in which they go through the code we have written to check it for security, accuracy, and any other standards that they may have internally.

Diocesan's server manager has already run a code security check, so we are not anticipating many changes. The amount of changes, if any, relies on CenPOS' expectations, as we were not given direct guidelines to follow as we wrote the code but did occasionally receive some help from their support team in checking various code snippets.

We are hoping that CenPOS can get back to us today for the code review so that we can move this along as speedily as possible. 

Thank you,

Web Department, Diocesan
877-923-0777

Hi Emily,

We finished the code review and were approved! Robert should have sent you updated Admin credentials for the CenPOS Simple Webpay. If you send us the login details, we will go in and make sure everything is finalized and ready to go!

Web Department, Diocesan
877-923-0777

Hi Emily,

Your updated password for the CenPOS Simple Webpay Admin page is $MotherSeton1

Web Department, Diocesan
877-923-0777

We have created an account for Deacon Ted and have emailed the login information to him. 

Let me know if you have any questions!

Web Department, Diocesan

877-923-0777

Certainly.

Hi Emily,

Would you be able to send me a little more info? Were the duplicates charged twice? Looking at the backend of the site, some of the duplicate entries for the form (Murphy, Ramirez) look like they filled out the form multiple times, which would point towards user error.

Would you like this new form to be set up with payment, similar to the faith formation registration form? If so, the form will need an address field (street address, city, state, zip) and a total price to be charged. If it doesn't have payment, you can set it up however you want!

Web Department, Diocesan

877-923-0777

Hi Emily,

I believe we set it up so that the submit button disappears after it is pressed. I just tested it on the cenPOS test form that we had set up, and it disappeared as soon as I clicked it. 

As for setting up the Bible Study form, it should be relatively simple to set up. If you build the form, I can go in once you are done and add everything that the form needs. 

Adding the payment portal is something that you can do, but since the it requires certain code to function properly, I would either need to train you on what code to add to the confirmation, or let you build the form fully and then go in and add what is needed at the very end. If you would like to be trained, I can do that for any future forms.

Let me know what you would like to do!

Web Department, Diocesan

877-923-0777

Hi Emily,

The Bible Study form is now set up with the payment portal! It automatically sets $25 as the total amount to be paid upon completion, and then pops up the payment portal once the form is submitted.

I can train you on how to set up the payment for future forms. It doesn't take long, but it just needs to be done right for everything to work. I can show you how with the next form that needs payment!

Web Department, Diocesan

877-923-0777

Hi Emily,

I've added the payment to the Cheesecake fundraiser, so you should be good to go. The only thing I added was a total field, but otherwise it was built perfectly!

Web Department, Diocesan

877-923-0777

As Kyle mentioned, Diocesan is happy to offer you a free training session on how to set up any future form with CenPOS payment. If possible, it would be best to schedule this sooner rather than later. That way, the next time a form needs to be made, you will not need to rely on Diocesan. Although these last forms were created at no additional charge, we will have to begin charging our standard support fee ($50/hr) for any additional forms created.

Please let me know if you have any questions or dates in mind for training with Kyle. 

Thank you,

Web Department, Diocesan
877-923-0777

Hi Emily,

I am available at any day next week to do a training. I can do the training any time between 10am and 3pm. If you would like to do the training earlier in the week, we can aim for either Monday or Tuesday for the training. Let me know what day works best for you, and we will get the training set up and scheduled!

Web Department, Diocesan

877-923-0777

Hi Emily,

Monday at 2:00pm works for me. I will speak to you on Monday!

Web Department, Diocesan

877-923-0777