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Monica - Duluth, GA

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanKyle Brown, Web Development at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanNathalie Shultz, Web ConsultantMadeline Murphy, Communcations Coordinator at St. Monica Duluth StaffCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at Diocesan_Support +4 others
Posted by Nathalie Shultz ·

Important Info

New Website For

  • Parish

Development Site

Current Website

Launch URL

Email

  •  No

Domain

1. Go to https://support.archatl.com/
2. Click on the "Submit a Ticket" button
3. Choose the category that best fits your need
4. Input YOUR information in the “General Information” section
5. In the “Your Message” section, be sure to complete the Subject field and use the body of the section to provide as much supplemental detail as necessary.
6. Optional: Attach any screenshots or files that may help resolve the issue you’re having
7. Complete the “CAPTCHA Verification” section (Note: Though the image may look like there are spaces – do NOT include spaces, only characters)
8. Click on the “Submit” button

Content

  • Diocesan will migrate - 23 hours

Comments & Events

Mary Goeldel, Diocesan Mary Goeldel
Domain is with OSV, we can log into the website but not actually access the domain through it.  Domain appears to be with GoDaddy.  OSV responded to an email I sent saying we can work with their support to transfer the domain (manual process).  I don't want to do anything to disrupt their current OSV website, we should probably contact OSV further re: their process when a client leaves them.
Notified 8 people
Mary Goeldel, Diocesan Mary Goeldel
Response from OSV:


Hello,
Please have the customer contact us at 800-348-2886.
We can get them over to our website team.
Please let me know if there is anything else I can do for you.
Thanks,
   
 | ___GABBY LINKER
Customer Satisfaction Representative
(p) 800.348.2886 | (f) 800.442.0669
Our Sunday Visitor: To Serve the Church
Notified 8 people
Mary Goeldel, Diocesan Mary Goeldel
For launch, you just need to send the info to OSV's web tech support for launch, they have the site terminating by 12/31/20 so they'll have to update the host records.
Notified 8 people