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Matthew Church & School - Glendale Heights, IL

Gary Smith, Web Department Director at DiocesanRyan Ross, Developer at DiocesanMary Goeldel, DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at DiocesanDenise Petty, Matthew Church & School - Glendale Heights, IL StaffFr Gregor Gorsic, Matthew Church & School - Glendale Heights, IL StaffRyan Hoch, Web at DiocesanRachel TupperKarl Evans, DiocesanLamont Blake, Web Support at Diocesan
TO THE CLIENT Sent by Arthur Richardson on

Website Launched!

To: Denise Petty and Fr Gregor Gorsic
Good morning Denise,

Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stmatthewschool.org/ & https://stmatthewchurch.org/ brings up the site seen here: https://matthew.diocesanweb.org/school/ & https://matthew.diocesanweb.org/.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to stmatthewsschool.org/glendaleheights & stmatthewschurch.org/glendaleheightsto log in, your login credentials are still the same. 

Hidden Login Hours
For security issues, we have made the website's backend inaccessible during the hours of 1:00-6:00 am. If you would prefer for us to turn this security feature off, please let us know as soon as possible.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics. 
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website, and your top pages/link. 

Support Moving Forward
You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated).
If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches. 

NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan. You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.


Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:

Please let me know if you have any questions and, again, congratulations!

Arthur Richardson
Web Project Manager, Web Department
Diocesan.com
877-923-0777
FROM THE CLIENT Denise Petty, Matthew Church & School - Glendale Heights, IL Staff Denise Petty
Thank you Arthur! The sites look great! I so appreciate your help and the entire Diocesan team.

Will read through this list and reach out if we have any questions. I do need to setup edit access for a few more people. Does my login give me those rights??

Also, neither site has the 'launch page' we discussed which is listed in the proposal. Is that coming OR can I not see it since I have previously launched both pages from all my machines and phones, etc.??

Happy Thursday and Happy New Year!!!!

Denise
To: Fr Gregor Gorsic
CC our team: Arthur Richardson
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Hello Denise!

We will take care of adding user accounts, and we do that for free even after the two weeks is up. Please send us the name, email, and what status you want them to have and we will take care of that for you!

The Landing page will be established very soon. My developer just informed me that the last thing we need is a picture or two for each Church and School site Landing page. If you would like us to pick from a stock photo, we can do that as well.

Thanks and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Denise Petty and Fr Gregor Gorsic
FROM THE CLIENT Denise Petty, Matthew Church & School - Glendale Heights, IL Staff Denise Petty
Thanks Arthur!

If you use a stock photo, am I able to change it later??

Denise
To: Fr Gregor Gorsic
CC our team: Arthur Richardson
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Yes, you can, we can show you how to do that later.

Thanks and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Denise Petty and Fr Gregor Gorsic