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Mary - Tampa, FL

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanKyle Brown, Web Development at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCody Armock, Web Content Specialist at DiocesanChar, Mary Staff in TampaAlan Snodgrass, DiocesanArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at Diocesan +3 others
TO THE CLIENT Sent by Cody Armock on

Website Launched!!

To: Char
CC our team: Alan Snodgrass and Mary Goeldel

Good afternoon Char,


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stmarytampa.org/ brings up the site seen here: https://stmarytampa.diocesanweb.org.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://stmarytampa.org/tampato log in, your login credentials are still the same. 

Hidden Login Hours
For security issues, we have made the website's backend inaccessible during the hours of 1:00-6:00 am. If you would prefer for us to turn this security feature off, please let us know as soon as possible.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics. 
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website, and your top pages/link. 

Support Moving Forward
You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated).
If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches. 


Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:

Please let me know if you have any questions and, again, congratulations!

Cody Armock

Web Content Specialist, Web Department
Diocesan.com
877-923-0777
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan Cody Armock, Web Content Specialist
Hello Char,

The website has been updated to the newest version of WordPress. 

Cody Armock
Web Department, Diocesan
877-923-0777
To: Char
CC our team: Alan Snodgrass and Mary Goeldel
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan Cody Armock, Web Content Specialist
Hello Char,

Periodically, we will go through and update the website to the latest version of WordPress, so you do not have to ask us to update it. And no, you were not charged for the update. That is included with the hosting of the site. 

As a reminder, please direct all further correspondence through the webdepartment@diocesan.com email now that the website has been launched. 

Thank you and God bless!

Cody Armock
Web Department, Diocesan
877-923-0777
To: Char
CC our team: Alan Snodgrass and Mary Goeldel