Mary Church & School - Rockledge, FL

Website Launched

Hello Kat and Fr. Ivan,


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours.  However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stmaryrockledge.org/ brings up the site seen here: https://stmaryrockledge.diocesanweb.org.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://stmaryrockledge.org/rockledge or https://stmaryrockledge.org/school/rockledge for the school users to log in, your login credentials are still the same.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.


Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.

You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $50/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.

If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches.

NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan.  You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.

Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:
Slider Photo Dimensions
1902x600px desktop
1440x600px laptop
1024x500px small laptop
768x400px tablet
375x350 Phone (general phone)

These are of course just what the image will appear on those given devices, but there is no way to make an image for each device. What the slider does is take the center center of the image. The weirdest aspects are the desktop much long wider than height and phone, which is almost a square, but the image should always be wider than the height. If you play to the desktop or laptop dimensions that would probably be best and try to crop images so that the focal point is in the center center of the images.

Please let me know if you have any questions and, again, congratulations on the launch of the new site!

Cody Armock

Web Department, Diocesan
877-923-0777

FROM THE CLIENT Kat Deane, St. Mary (Rockledge, FL) Staff
Hi Cody, I wanted to give it some time to see if everything transferred okay but I see a few problems. When I look under Praying the Word ... last article was 7/10 and it is not even PTW, looks like the daily readings are being pulled from somewhere. This is not what was on our old website so maybe the wrong RSS feed? Reflections last update 4/7 and Splendor of Faith 4/8. How do I get all the current articles to post on our new website? When we launched, the old website was current but the new website is not. Definitely looks like the feed is an issue because I just checked our app and I am getting an error message "Unable to retrieve feed. Please try again later."

Also, under "news" on the old website I had current upcoming events ... this did not switch over to the new website? What is currently there doesn't make sense, so I need to get that fixed asap.

If I remember correctly, I cannot add new users? So can the following be added ....

Church Editor
Deacon Mike Murphy
He adds the daily praying the word and wants the author to be displayed as "The Word" (not him)
mikem@stmarysrockledge.org (mailto:mikem@stmarysrockledge.org)

School Editor (she needs access to change calendar)
Patsy Luce
pluce
pluce@stmarys-school.org (mailto:pluce@stmarys-school.org)

I will not be in the office tomorrow so please reach me by email or call my cell (321) 446-3925

Blessings,

Kat Deane
Operations Coordinator
St. Mary Catholic Church and School
(321) 735-7594

"With God All Things Are Possible” ~Matthew 19:26
FROM THE CLIENT Kat Deane, St. Mary (Rockledge, FL) Staff
Hi Cody, Just checking to see if my message was received. This really needs to be fixed before the weekend because information is not current and app is not updating. Thanks for all your help!
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hi Kat,


RSS Feed Issue
I have fixed the RSS feeds. We updated the plugin yesterday and the new update had some changes that are currently incompatible with the new version of WordPress. We reverted the RSS feed plugin to the previous version and are keeping an eye out for a solution update, at which point we will update to the newest version.

Daily Readings vs Praying the Word
I do have a couple of questions just to clarify before moving forward with some things. The Praying the Word posts right now are the Daily Readings which are pulled from the USCCB Daily Readings. If that is not what you want, we can definitely change that and remove the Daily Readings RSS feed and switch it to Praying the Word. Would you like us to remove the Daily Readings (English and Spanish) from the site?

With Praying the Word, is that an RSS Feed from somewhere (if so, do you know the link for it?) or are those done each day by Deacon Mike Murphy ("The Word")? I was unable to find any kind of Praying the Word RSS Feed in a Google search, so I'm a little bit confused there.

Posts not Migrated
Regarding the posts for Reflections and Splendor of Faith, those most recent ones were the most recent when I was migrating content to the new site. I am very sorry, but I did not catch the fact that these were not updated before launch.

I have emailed Chandler to see if he has access to the previous hosting server in order to get those missing posts. If you have them backed up somewhere on your computer or something then they can be created as posts and put into the respective category and updated that way. In fact, if you do have these as documents, please send them to me and I can add them to the site for you.
*Just as a reminder that you can change the publish date in the document settings on the right pane of the Post Editor screen. That way they are in the correct order.*

If Chandler does have access to the Previous Hosting Server then he can get those posts and we can add them as posts that way.

App Feed Issue
The App uses RSS feeds of posts and since your domain changed when the site launched, the RSS feed link needs to be replaced. https://stmaryrockledge.org/blog/category/church-news-and-events/feed/ This is the new feed link. There are currently no posts in there due to the fact that the old ones were not relevant anymore, but this will take those Upcoming Events once they are in that category.

Upcoming Events
Regarding the Upcoming Events, this too was an oversight where the posts were not updated before launch. We are still waiting on Chandler's reply to see if he has access to it. If you have a backup of the content or text then you can add the posts that way and categorize them in the "Church News and Events" category. Otherwise, the posts will have to be remade. I can do the ones that are currently in the bulletin or last 4 bulletins, but that may not be all of them. Let me know what you'd like me to do in that regard.

User Accounts
Lastly, the user accounts. Are Church Editor and School Editor different roles than the Parish Admin and the School Admin or are they going to be able to do the same thing? Typically, when we create editor users, they have access to everything the Parish/School Admin can access except Menus and Theme Settings. However, an editor role can be as restricted as you want it to be. If they are different from Admin roles, what permissions or abilities did you want them to have regarding posts, pages, galleries, forms, theme settings, menus, are they able to edit others' pages and posts, etc.? 

For Patsy Luce, which part of the Calendar will she be changing? If it is adding or deleting events because that can be done from the Google Calendar and those changes will reflect on the website By knowing what areas of the Google Calendar she will need to be editing we will know what permissions to add to that specific role.

Please let me know so that we can fix these issues as best as we can and I will keep you updated as to what Chandler says. Hopefully, he has access to it and we can migrate that content. I apologize again for the oversight on my part for not migrating the content before launch. I will be in and out of meetings for the rest of the day, but if you leave me a voicemail, I will get back to you as soon as possible.  

Cody Armock

Web Department, Diocesan
877-923-0777
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hi Kat,

 
Just an update to that message since I got pulled away for a meeting before sending it. I will be available till 5 pm EST today. The meeting finished early. I will go through and start making the Church News and Events from the Current Bulletin so that there is at least something there since Chandler has not emailed me back yet. That way the feed to the app will display some news and events. Again, I apologize for overlooking those updates to the site.

Please let me know! 

Cody Armock

Web Department, Diocesan
877-923-0777
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hello Kat,


I updated as much as I could in terms of posts. All the categories are at least somewhat updated. Praying the Word is now its own page. I could not add it to the Quick Links because there is something wrong with the theme settings, but I am having the developer take a look at it when he gets in on Monday. 

The old url will now redirect to the new site, so that is taken care of, but the feeds were not able to be updated just yet, as the person in the App Department who does that went home before I could talk to them. I have sent them the links for those feeds and those should be updated early next week. I will follow up with them on Monday to make sure it gets done. I switched all the authors for Praying the Word to "The Word". There is some issue with his account where he cannot logout, but I will have the developer take a look at that as well and try to send that account information out sometime on Monday. 

However, those posts for Praying The Word can still be written then attributed to that account in the Document Attributes pane on the right side when making the post or by viewing all posts and selecting all the related ones then clicking the bulk actions dropdown at the top or bottom of the post list. Then click "Edit" in the dropdown and change the author there to "The Word". It can be done individually by clicking "Quick Settings" under the post title when viewing all posts.

I am sorry for all the trouble that is happening right now, but know that I am doing my best to alleviate as much stress and headache as possible. Hopefully, by Monday night/Tuesday Morning, everything will be settled and ready to go. 

Please let me know if you have any questions and I will get to them first thing on Monday!

Thank you for your patience with this,

Cody Armock

Web Department, Diocesan
877-923-0777
FROM THE CLIENT Kat Deane, St. Mary (Rockledge, FL) Staff
Hi Cody, I see info coming over on the app so that is good. Any response from Chandler yet to see if he has access to the previous hosting server?
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hello Kat,


I have not heard back from Chandler yet. 

I am glad that the info is coming over the app. The App should be all set to go with the RSS feeds.

Also, I have changed the Homepage link to go to the Praying The Word Archive Page.

I have sent the User Account over to Deacon Mike Murphy and gave him instructions on how to create posts. However, it was a brief overview through written steps, so it did not cover everything. So, I would suggest walking him through it. On the posts that I made (Praying the Word Category), I used a specific way of laying out the information, centering the Biblical References and the Quotes and put the Quotes in italics and the References in Bold, etc. So, he can reference those too.

The Developer has updated the theme settings so the quick links should be editable on the Church Side right now and he will be getting to the School side soon. Once that is done, I think all the issues have been addressed except for the archiving of posts, as we are waiting on Chandler. I will let you know if and when Chandler responds. 

Please let me know if you have any other questions.

Cody Armock

Web Department, Diocesan
877-923-0777
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hello Kat,


Chandler has sent me the information. I am thinking that the posts are still there in the database. I don't think they would be overwritten since the folders are still there in the file system. Put simply, the files should still be there. I am awaiting Chandler's response in order to either get access to the database or have him export them and send that to me. I will get to it tomorrow and hopefully, things will be good to go.

Cody Armock

TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan
Hi Kat, Unfortunately, that would get me access to the server, but I need access to the database which is connected to the server but has a separate login. Thank you though. 
FROM THE CLIENT Kat Deane, St. Mary (Rockledge, FL) Staff
I'm guessing ... still no Chandler?
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hello Kat,


Good news. So we were able to export the database tables that were needed by circumventing it within the server and have added the posts to the church side. To save space on the server, we deleted posts older than January 1st, 2017 as there were a lot of posts. We are working on the school side and will bring in the News Posts from 2019 unless you wanted those from 2018 as well. The posts for the Church are on the site now and can even be seen by clicking the Praying the Word button on the homepage. 

I was going to email you after we bring in the school's posts, but those should be done soon.

Cody Armock

TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Hi Kat,


Just to let you know that the school posts have been updated now. They are backed up since last November. 

Cody Armock

FROM THE CLIENT Kat Deane, St. Mary (Rockledge, FL) Staff
Hi Cody,

This transfer has really not been smooth. I am finally getting an opportunity to really look at everything so the questions are going to start coming. Do I send to you still?

Spiritual Food: I don't understand the inconsistency with the featured photo. On the website sometimes the photo is there, sometimes its not and sometimes it is a different size (using the same photo from media file). Then when I go to the app, some days the photo is there and other days it isn't?

Praying the Word: On the app the photo is displayed properly. On the website it isn't there except for July 16 .. why would that be the only day?
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan

Good Morning Kat,


I am sorry for the rough transition. After this email, please start sending questions and issues to webdepartment@diocesan.com. Sending to that email ensures that we will get your question.

To sum up the answer to both of your questions on those categories, the issue had to do with how the posts were backed up and restored on the new site. The backups did not carry over the featured image for the posts if it had one. To remedy that issue, when creating posts for either of those categories, setting the featured image will have that photo displayed on the archive page.

Concerning the inconsistency with the featured photo for Spiritual Food, it looks like there are two photos in the media library that are different dimensions. One is from April 11, 2019, and is 300x204px whereas the other is from July 18, 2019, and is 625x138px. With the latter's aspect ratio, it will be very elongated on the archive page for Spiritual Food. I would recommend using the one from April 11 since it does not stretch the image and it is the one that the other posts have used. I have gone ahead and switched it. 

Concerning Praying the Word, the post for July 16 is the only one with the featured image set whereas the others do not. I removed it for consistency purposes. The most recent 12 posts will show up on the archive page, so if you want the image and don't want to do all 933 posts for praying the word, you can just do the most recent 12 posts and the others that are scheduled and they will show the image on the archive page. The later ones will be just text though and no image both on the archive page and the individual post.

I hope that helps. It may be a little confusing, but it boils down to the featured image if it is set or not and the photo to which it is set.

Please let me know if you have any other questions by directing them to webdepartment@diocesan.com. It will be either Mary or me who answers it.

Cody Armock

Web Department, Diocesan
877-923-0777