‹ Home
Exported

Luke University - Allendale, MI

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanFr. Bill Vander Werff, Pastor at St. Luke University StaffKim Thomas, Secretary at St. Luke University StaffMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at DiocesanRachel TupperKarl Evans, DiocesanLamont Blake, Web Support at Diocesan
TO THE CLIENT Sent by Veronica Alvarado on

Website Training

To: Fr. Bill Vander Werff and Kim Thomas

Good morning Father Bill & Kim,


Today is the day of the training and I realized that I am not entirely sure of where I will be meeting y'all. Should I simply go to the parish office and ask for you? Also, if I could please have a phone number to reach you by, just in case I get lost.

Thank you so much,

Veronica Alvarado

Web Department, Diocesan
877-923-0777
FROM THE CLIENT Fr. Bill Vander Werff, Pastor at St. Luke University Staff Fr. Bill Vander Werff, Pastor
Hello Veronica,

Yes, please come to the parish office: our address is 10144 42nd Avenue in Georgetown Township, just south of the GVSU Allendale campus. My phone number is 616-304-6006.

Thank you,

Fr. Bill
To: Kim Thomas
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Thank you so much. 

I look forward to seeing you later today.


Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Fr. Bill Vander Werff and Kim Thomas
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
I created and attached a document for your training overview and completely forgot to send it your way! Things just got so crazy on Monday!
Website Overview for St. Luke University (Allendale, MI).pdf 143 KB • Download


Also, I wanted to go over Diocesan's support after the launch, so that you are aware. There are two types of support that Diocesan offers: free support and $70/hr technical support (you get $50/hr). 
  1. Diocesan offers free support for items such as:
    • Forgotten passwords
    • How to edit page content 
    • How to use plugins
    • Where things are edited and how to get to them
    • Updating contact information in footer (office hours, address, phone number, email, etc)
    • "Broken" items that seem random and/or seem to be out of your control
    • "Broken" or trashed pages that you need help restoring
    • Other broken items that you cannot solve
  2. Diocesan normally charges a fee of $70/hr for technical support, and if your website is hosted with us, we offer technical support at $50/hr. 
    Technical support refers to changes or additions to your website's functionality. This includes, but is not limited to:
    • Adding/switching plugins
    • Changing design colors, sizes, and fonts
    • Adding/removing buttons
    • Adding/removing sections or elements of the homepage
    • Adding to/changing layout of header, footer and pages
This is why this phase between training and launching is so important. 

If either of you have any questions, simply let me know!


Veronica Alvarado

Web Department, Diocesan
877-923-077
To: Fr. Bill Vander Werff and Kim Thomas
FROM THE CLIENT Fr. Bill Vander Werff, Pastor at St. Luke University Staff Fr. Bill Vander Werff, Pastor
Veronica,

Thank you so much for sending this information & for coming in last week for the training.

In Christ,

Fr. Bill
To: Kim Thomas
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
No problem!

Let me know if I can help you with anything else before the launch (April 5).


Veronica Alvarado

Web Department, Diocesan
877-923-077
To: Fr. Bill Vander Werff and Kim Thomas