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John Vianney - Wyoming, Mi

Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanHolly Coppock, John Vianney - Wyoming, MI StaffLinda Olejnik, John Vianney - Wyoming, MI StaffMarty Best, John Vianney - Wyoming, MI StaffCathy Burgess, John Vianney - Wyoming, MI StaffArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at Diocesan +10 others
TO THE CLIENT Sent by Ryan Hoch on

Todays Launch

To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, Mary Durkee, and Sandy Maxim
CC our team: Arthur Richardson, Maggie ONeill, and Marcus Borger
Good morning All,

As we prepare to launch your website this morning, we ask that you please refrain from logging into the development website (one ending with ".diocesanweb.org") and making any changes until you receive an email from us letting you know that your website is launched. This way, nothing will be overwritten or go unsaved as we change URLs and add SSL certificates. 

Please let us know if you have any questions, otherwise, someone from our team will reach out to you this afternoon.



Ryan Hoch
Web Content and Support Team Lead
Diocesan.com
1 (800) 994-9817
FROM THE CLIENT Mary Durkee, John Vianney - Wyoming, MI Staff Mary Durkee
Ryan - I will need to know how to login into new site.
Mary Durkee
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, and Sandy Maxim
CC our team: Arthur Richardson, Maggie ONeill, Marcus Borger, and Ryan Hoch
TO THE CLIENT Ryan Hoch, Web at Diocesan Ryan Hoch, Web
Absolutely. We will send detailed instructions this afternoon after we launch. 


Ryan Hoch
Web Content and Support Team Lead
Diocesan.com
1 (800) 994-9817
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, Mary Durkee, and Sandy Maxim
CC our team: Arthur Richardson, Maggie ONeill, and Marcus Borger
TO THE CLIENT Maggie ONeill, Content Specialist at Diocesan Maggie ONeill, Content Specialist
Good afternoon all,

Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stjohnvianney.net brings up your site.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://stjohnvianney.net/wyoming to log in, your login credentials are still the same. 

Hidden Login Hours
For security issues, we have made the website's backend inaccessible during the hours of 1:00-6:00 am. If you would prefer for us to turn this security feature off, please let us know as soon as possible.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics. 
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website, and your top pages/link. 

Support Moving Forward
Support is $70/hr (prorated).
If you have any issues or questions in the future, please email us at websupport@diocesan.com or call us at 877-923-0777. 

Forms & Notifications
We set up the forms to go to someone at your organization. If you do not receive any emails, please check your spam/junk folder of that email. You can check which email it is going to in the Form's Notification Settings (Forms > Settings > Notifications). It is advised to test this yourself ASAP to make sure that the correct email is set up and that the emails are coming in. If they are going to spam, you can whitelist the address.


Other Resources
Here are some free resources to help you:

Please let me know if you have any questions and, again, congratulations!

Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, Mary Durkee, and Sandy Maxim
CC our team: Arthur Richardson, Marcus Borger, and Ryan Hoch
FROM THE CLIENT Mary Durkee, John Vianney - Wyoming, MI Staff Mary Durkee
Hi Maggie - I did not get the password reset link.

Mary Durkee
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, and Sandy Maxim
CC our team: Arthur Richardson, Maggie ONeill, Marcus Borger, and Ryan Hoch
TO THE CLIENT Maggie ONeill, Content Specialist at Diocesan Maggie ONeill, Content Specialist
Good morning Mary, 

I manually reset your password and sent you an email individually with your login credentials. Please let me know if there's anything else I can help you with!

Thanks and God bless, 

Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, Mary Durkee, and Sandy Maxim
CC our team: Arthur Richardson, Marcus Borger, and Ryan Hoch
FROM THE CLIENT Mary Durkee, John Vianney - Wyoming, MI Staff Mary Durkee
I did not receive my individual credentials
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, and Sandy Maxim
CC our team: Arthur Richardson, Maggie ONeill, Marcus Borger, and Ryan Hoch
TO THE CLIENT Maggie ONeill, Content Specialist at Diocesan Maggie ONeill, Content Specialist
Hi Mary, 

I sent an email to mdurkee@stjohnvianney.net from webdepartment@diocesan.com. Is this still a good email for you? If so, can you check your spam folder?

Thanks and God bless, 

Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817
To: Cathy Burgess, Holly Coppock, Jenn Dissmore, Jim Hurst, Linda Olejnik, Marty Best, Mary Durkee, and Sandy Maxim
CC our team: Arthur Richardson, Marcus Borger, and Ryan Hoch