‹ Home
Exported

John Paul II - Louisville, KY

Gary Smith, Web Department Director at DiocesanVeronica Alvarado, Project Manager at DiocesanSam LanningYvonne Riggs, John Paul II StaffMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCurt Meyers, Youth Group Coordinator at John Paul II StaffNathalie Shultz, Web ConsultantCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at Diocesan +3 others
TO THE CLIENT Sent by Veronica Alvarado on

Website Launched

To: Curt Meyers and Yvonne Riggs

Hello Yvonne and Curt,


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours.  However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stjpiiparish.com brings up the site seen here: https://stjpiiparish.diocesanweb.org

If you can see the website on a computer or mobile device not using your parish's internet, but cannot see it on the parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://stjpiiparish.com/louisville to log in, your login credentials are still the same as they were on the development site, NOT your previous website.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics or going to your dashboard. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.
image.png 1.48 KB • Download


Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.

You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $50/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.

If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.


Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:


Please let me know if you have any questions and, again, congratulations!


Veronica Alvarado

Web Department, Diocesan
877-923-0777
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
I’m on it already. I see a few issues but I am going to correct them I hope!
To: Curt Meyers
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Oh no!
If there's anything that we have to do on our end, just let me know!

Also, when you get a second, could you please fill out the contact form and check the paarishoffice@stjpiiparish.com email to ensure the forms are sending? 

Thank you,


Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Curt Meyers and Yvonne Riggs
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
I love the website, Veronica! Thanks for hanging in there with us.
To: Curt Meyers
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Of course! Thank YOU for taking the time to prioritize your website. 
I'm excited to hear about the feedback you receive!

Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Curt Meyers and Yvonne Riggs
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
People love the look which makes me happy. I want to add video and and a few more forms. If we wanted Kathaleen in our office to get trained what kind of a cost is attached?
To: Curt Meyers
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Oh, that's so good! 

Additional trainings for are $50/hr (prorated). Let me know if you'd like to set one up with her and anyone else that would like to sit in.


Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Curt Meyers and Yvonne Riggs
FROM THE CLIENT Curt Meyers, Youth Group Coordinator at John Paul II Staff Curt Meyers, Youth Group Coordinator
Is there a way for the homily on the main page to default to the last one posted? It still shows one from a month ago. You have to click on it to see the other ones.
Thanks,
CUrt
To: Yvonne Riggs
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Good afternoon Curt,


I just spoke with the developer and he was able to make that change as we discussed it. 

From now on, the posts will always display with the most recent homily being the one that displays on the homepage. 

In the future, please contact webdepartment@diocesan.com for any support issues.

Thank you,


Veronica Alvarado 

Web Department, Diocesan 
877-923-0777
To: Curt Meyers and Yvonne Riggs
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
Veronica, I wanted you to look at this email and let me know if we pull the plug on WinNet will the Francis Center Website still be up and running?
To: Curt Meyers
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Hi Yvonne,


Basecamp doesn't display forwarded emails, so if you could please forward the same email to webdepartment@diocesan.com, I'll take a look at it and let you know.

Thank you,


Veronica Alvarado 

Web Department, Diocesan 
877-923-0777
To: Curt Meyers and Yvonne Riggs
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
Good morning Veronica, Kathaleen Riggs would like to have training for the website to have access to the formation page so that she can update it and insert photos and news. I have cc’d Kathaleen on this email. Thanks so much.
To: Curt Meyers
CC our team: Veronica Alvarado
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
Good morning Veronica.
I need to have Curt Meyers taken off as an administrator and I need to add Frances Seaton as a new admin. Her email is fseaton@stjpiiparish.com<mailto:fseaton@stjpiiparish.com>

I that all I need to do?
Thanks!
To: Curt Meyers
CC our team: Veronica Alvarado
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
And I have added her to our staff as the new Youth Minister. So she needs to have rights to the Youth page as well…
To: Curt Meyers
CC our team: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Hi Yvonne,


I will remove Curt and add Frances Seaton. I'll let you know once that is completed. Since we are adding Frances as a parish administrator, she will have access to all pages, Youth included. 

In the future, please send any new user requests or support items to webdepartment@diocesan.com.

Thank you,


Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Yvonne Riggs
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Curt has been removed from the website and I have added Frances. 

Have a blessed day, Yvonne!



Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Yvonne Riggs
FROM THE CLIENT Yvonne Riggs, John Paul II Staff Yvonne Riggs
I lost my mind and couldn’t remember to do that….I’ll do better next time. Happy November!
To: Veronica Alvarado
TO THE CLIENT Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Haha, it's all good! 
Happy November to you as well! 


Veronica Alvarado

Web Department, Diocesan
877-923-0777
To: Yvonne Riggs