TO THE CLIENT Sent by Alan Snodgrass on Apr 29, 2021 at 7:48 PM

Server For Hosting Website

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

Good afternoon Tom,

I hope all has been well since we talked. The last time we really talked was the Deep Dive conversation, so it has been a little while.

During the Deep Dive conversation when we discussed hosting the website, you had mentioned you would be looking into your own server/server company. With the design being approved, we are ready to move forward into development. Did you find a server option? If so, we would need admin access for our developer in order for the development process to begin.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

FROM THE CLIENT

Tom Norton

Hi, Alan. I forwarded your note to Rita, who was going to check on the server situation. Will let you know we I hear back from her.

Thanks.

tom

Apr 29, 2021 at 8:23 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Rita Carter

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Good morning Rita,

I hope all is well.

I wanted to touch base regarding a server for the new website. Have you been able to locate an option? If so, my developer would just need access to it.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 04, 2021 at 12:19 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Tom Norton

Alan, can you tell me what portion of the price quote for our website build was for your hosting services? Thanks.

tom

May 04, 2021 at 6:29 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Rita Carter

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Good afternoon,

The hosting of the website would be an annual cost. This is separate from the website project, as it would be billed annually. The proposal that was sent to you was just the design, development, and content for your new website.

We have 3 Tiers of hosting for our school and parish multi site projects:

Tier 1: $360/yr Includes 5GB online storage and 20GB monthly bandwidth
Tier 2: $480/yr Includes 10GB online storage and 30GB monthly bandwidth
Tier 3: $600/yr Includes 20GB online storage and 100GB monthly bandwidth

If you need to adjust up or down a tier within a year, just let us know.

Let me know if you have any other questions, or if you would want to move forward with our hosting.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 04, 2021 at 7:56 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Good morning Tom and Rita,

I wanted to touch base and see if there has been any progress on a server to house the website upon completion.

Let me know if you have any questions or updates.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 13, 2021 at 2:59 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Rita Carter

Hi Alan,

I am so sorry! Tom forwarded your email to me and it slipped down and out of view – the end of the school year gets crazy!

I’m a little confused by your message – I’m not sure exactly what you are asking for – perhaps if I could speak with an engineer that will actually be doing the work I can make sure he/she has the proper authorizations.

Thanks,

Rita

May 13, 2021 at 3:03 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Tom Norton

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Hi Rita,

We were able to find a little more information for you.

Your current website is hosted at DigitalOcean. If you would like your new website to be stored at the same place we can do that. This was from our developer:

"If they're going to keep that host then I will need access to their DigitalOcean profile(whoever was in charge of the site last would have this information). If WHM/cPanel or another control interface is installed on their account then I would need access to that as well. While logged in I can install Wordpress and the site that I've already built locally."

In an effort to find a good way to explain website hosting, I found a description online that I feel does a great job. I hope this helps:

"When you set up a [new website], you have a series of files, images, and HTML code that make up your website. These files take up space and need a place to live. Without an online home, your files would just sit on your computer and no one would ever see them. A hosting provider will provide a place on a web server to store all of your files and are responsible for delivering the files of your website as soon as a browser makes a request by typing in your domain name."

Let me know if you have any questions.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 13, 2021 at 9:10 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Rita Carter

Alan,

We are hosting this new site with Bluehost. You should have received an email from Bluehost regarding login information.

It seems there is something being lost in the translation with the developer. May I contact him/her directly?

Rita Carter

May 14, 2021 at 12:20 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Tom Norton

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Hi Rita,

Thank you very much for the information regarding the hosting company.

I have checked with my entire team, and no one has received an email from Bluehost as of yet. If Bluehost could send the information to spohlman@diocesan.com and also webdepartment@diocesan.com that would be great.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 14, 2021 at 5:10 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Good afternoon Tom and Rita,

I just spoke to Sam, and he has not received an email from Bluehost as of yet.

Would you be able to reach out to them again and make sure they send the login information to spohlman@diocesan.com and also webdepartment@diocesan.com?

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 20, 2021 at 5:23 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Tom Norton

Here is the login info for Diocesan for St. Isidore’s BlueHost acct.

un: asnodgrass@diocesan.com

pw: StisidoreParish100!

Tom Norton

May 20, 2021 at 5:56 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Rita Carter

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Rita Carter

Alan,

I am so sorry this fell off my radar – the end of this school year is turning out to the busiest ever!

Thanks Tom for getting this to him.

May 20, 2021 at 5:58 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Tom Norton

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Good morning Tom and Rita,

Sam tried the password: StisidoreParish100! in a few different ways as well as copying and pasting the password, but he was not successful in logging into the Bluehost account.

Would there be another version of the password?

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 21, 2021 at 1:26 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Rita Carter

Hi Alan,

I have reset the password.

The username is:

diocesan

Not your email address.

The password is:

StisidoreParish100!

Just to be sure I’m including the URL where I tested this username and password:

http://box5932.temp.domains/~stisidor/wp-login.php?redirect_to=http%3A%2F%2Fbox5932.temp.domains%2F~stisidor%2Fwp-admin%2Fadmin.php%3Fpage%3Dbluehost <http://box5932.temp.domains/~stisidor/wp-login.php?redirect_to=http%3A%2F%2Fbox5932.temp.domains%2F~stisidor%2Fwp-admin%2Fadmin.php%3Fpage%3Dbluehost&reauth=1#/home> &reauth=1#/home

Let me know if there are still issues.

Thanks,

Rita

May 21, 2021 at 3:17 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Tom Norton

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Tom Norton

Thanks, Rita. Don’t know how I got Alan’s email as username.

Tom

May 21, 2021 at 3:46 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Rita Carter

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Alan Snodgrass

Hi Rita and Tom,

When we tried the updated login information we received an error ID:
ID: D60A810F80921EB68A6F610010069367

I recommend contacting Bluehost to determine the meaning of this error message. When you get the all-clear, let us know and we will try the login again.

Thank you!

- Alan Snodgrass

Web Consultant

877-923-0777

May 21, 2021 at 9:20 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, Rita Carter, and Tom Norton

CC our team: Arthur Richardson, Gary Smith, and Sam Pohlman

FROM THE CLIENT

Rita Carter

Alan,

Try this link

http://box5932.temp.domains/~stisidor/

This is the website admin login page

May 24, 2021 at 8:31 PM

To: Gloria Lorusso, Jennifer Norton, Joe Camara, and Tom Norton

CC our team: Alan Snodgrass, Arthur Richardson, Gary Smith, and Sam Pohlman

TO THE CLIENT

Arthur Richardson, Web Project Manager

Called Tom and Rita today, left a voicemail on Rita's phone

May 26, 2021 at 6:15 PM

To: Alan Snodgrass, Gary Smith, and Sam Pohlman