Content Migration
Hi Laura,
The developer will begin working on your website in the next week or so. In the meantime, we are going through the content we migrated for you before your site went down and have some questions.
We have two sitemaps of your previous site. One done in March and another done in mid-April. March has many more ministries, while the April sitemap does not. Please take a look at the two and let us know which you would like us to use for your new website.
Click to View March Sitemap
Click to View April Sitemap
Let me know if you have any questions,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
See attached. I streamlined a lot of it. Is there anything I should be doing in the meantime? Thanks.
Laura Lewis
Veronica Alvarado
Good morning Laura,
Thank you for going through the sitemap. We will use this information to begin adding content to the website once the site is ready for it. I have made a note to use the school's logo when referenced.
For the next week, the developer will be building your website and we will be adding content to the site. Shortly after that, we will reach out to you to set up a training session and send you a link to the development site.
We will be in touch if we have any questions,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Veronica:
Mike Irish from the Diocese of Palm Beach visited us yesterday. His office will be coordinating all of the new email addresses for St. Helen. I am copying him on this email so you can be in touch with him regarding the list of staff the their new email addresses. His phone is: 561-775-9542. Thank you.
Mike Irish from the Diocese of Palm Beach visited us yesterday. His office will be coordinating all of the new email addresses for St. Helen. I am copying him on this email so you can be in touch with him regarding the list of staff the their new email addresses. His phone is: 561-775-9542. Thank you.
Cody Armock
Good morning Laura,
I was going through the sitemap that you sent over and I had a question regarding the changes to make sure that I have things correct.
I noticed you put a question mark next to the Supporters Menu Item, so I found a copy of the page https://web.archive.org/web/20180911110435/http://www.sthelenvero.org/supporters at this link, so you can see what it is. I was wondering if you still wanted this page added? If so, is all of the information still correct or would you be sending over an updated list of Supporters?
Thank you and if you have any questions, let me know!
Cody Armock
Web Department
877-923-0777
877-923-0777
Laura Lewis
This was something that LPI did automatically with anyone who advertised in the bulletin. Does Diocesan do this? I think it's a good idea and would like to keep it. Is it something I would have to update? If so, I would need to know each time someone new advertises or when someone cancels their ad. Any advice?
Cody Armock
Hi Laura,
After discussing the best way to do this, since we don't have a way to automatically do this through the website. We may have come up with a solution and that would be to link directly to the Sponsors page here. https://discovermass.com/church/st-helen-vero-beach-fl/#supporters That way the page does not need to manually updated—taking some of the work off of you, it is current, brings them to that page where they can quickly access many different features and has the option for them to become a sponsor as well if they wanted. I think that this would be the best way to do it.
The link would still be in the menu, maybe under the "About Us" Main Item. It could also be added in the quick links in the footer, and on the Resources/Links Page. Would you want the link in those locations?
Let me know what you decide and then I will take it from there!
Cody Armock
Laura Lewis
That sounds good, but who updates this page? Looking at my bulletin compared to the list on this page, it is not accurate.
Cody Armock
Hi Laura,
Just note that the reason why there are fewer ads on the website than there are in the bulletin is that the advertisers that are not on the Supporters did not get the "web" ad, which adds them to the Supporters Page. These "web" ads are denoted by the yellow triangle in the upper left corner with the white star on the bulletin. Those are the ones that appear on the Supporters page and makes their ad on the bulletin clickable. See Image below. Notice the difference between Vero Beach Roofing and the other three.
Hope that explains the discrepancy there. What would you like to do in terms of the Supporters page?
Cody Armock
Laura Lewis
I never knew that, thanks! Proceed w/ page links.
Veronica Alvarado
Good morning Laura,
Here are some items that we need from you to complete the website's content:
- What calendar will we be using on your website?
https://www.sthelenvero.org/about-us/events-calendar/ - Do you have a PDF or information on Formed.org? Previously you had a PDF on your homepage.
- Do you have a PDF, link, or information about "Watch Catholic Mass on TV"? Previously you had a PDF on your homepage.
- Could you please send us your staff contact information? (Name, Title, Phone Number, Emails, & Photos)
If you could share this information with us, or if you want us to remove them from the site entirely for now, please let us know.
Additionally, please let us know when you are ready to schedule a training.
Thank you!
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
For FORMED use a link: https://formed.org/
Somehow put the St. Helen Parish code: dd5737 near the link
For Catholic Mass use this link to the Diocese of Palm Beach televised Masses: https://www.diocesepb.org/2019-masses
Staff List with contact info attached per what the Diocese is setting up. The priests will not have email contacts. Any communication to them can dump into my box.
Somehow put the St. Helen Parish code: dd5737 near the link
For Catholic Mass use this link to the Diocese of Palm Beach televised Masses: https://www.diocesepb.org/2019-masses
Staff List with contact info attached per what the Diocese is setting up. The priests will not have email contacts. Any communication to them can dump into my box.
Veronica Alvarado
Thank you so much for sending this over, Laura!
Let me know when you're ready to set up a training session for the new website: https://www.sthelenvero.org/home
Let me know when you're ready to set up a training session for the new website: https://www.sthelenvero.org/home
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
It might be a while before I can get the pics of staff from the yearbook company. The publishing date has been postponed and they will not release them to us until it's published. I'm looking at possibly August. Next Wed or Thurs I can schedule the web training session anytime after 1pm is good. Let me know if that will work for you. Also, are we on schedule for the website to be complete by September? Just curious.
Veronica Alvarado
Hi Laura,
No rush! The photos we can wait on. We will show you how to add them to the website during the training, that way you can add them once you have them.
How does next Thursday, June 13, 1:30-3: 30 pm sound?
Once the first training session is complete, you can launch as soon as 3 weeks after, so we are actually very much ahead of schedule.
With that in mind, let me know about the training. After that, we can begin taking a look at a new launch date!
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
June 13 at 1:30 is great. Thanks for the update.
Laura Lewis
Hi Veronica:
I am having trouble trying to figure out 3 things on the website.
1. Under profile I tried to change my email address, but it is not sending me the notification to complete the process. This email address will be deleted in the next few weeks. I need it to go to llewis@sthelenvero.org (mailto:llewis@sthelenvero.org)
2. I created a "Work Oder" form and placed it at the bottom of the Ministry page. It is not going through to the Church@sthelenvero.org (mailto:Church@sthelenvero.org) email address. Can't figure out what I'm missing.
3. The photo gallery looks wonky. Two of them are on the page twice.
I am in the office (772-567-5129) until 10:30 today and then can be reached on my cell after 1pm (772-453-4548)...or I will be in the office from 8a-4p tomorrow.
We are scheduled to launch Monday and I wanted to get these items fixed. Other than that I'm really pleased with how it looks. Thanks.
I am having trouble trying to figure out 3 things on the website.
1. Under profile I tried to change my email address, but it is not sending me the notification to complete the process. This email address will be deleted in the next few weeks. I need it to go to llewis@sthelenvero.org (mailto:llewis@sthelenvero.org)
2. I created a "Work Oder" form and placed it at the bottom of the Ministry page. It is not going through to the Church@sthelenvero.org (mailto:Church@sthelenvero.org) email address. Can't figure out what I'm missing.
3. The photo gallery looks wonky. Two of them are on the page twice.
I am in the office (772-567-5129) until 10:30 today and then can be reached on my cell after 1pm (772-453-4548)...or I will be in the office from 8a-4p tomorrow.
We are scheduled to launch Monday and I wanted to get these items fixed. Other than that I'm really pleased with how it looks. Thanks.
Veronica Alvarado
Good afternoon Laura,
I went through your issues and here is what I've got:
- I updated your email to now be llewis@sthelenvero.org. When done by an administrator, it won't send a verification email, but instead change it immediately. So are are all set for this one. Let me know if there are other user accounts that would need updated emails in the future.
- Normally, upon launch we add a SMTP mailer that ensures any mail sent from the site makes its way to your inbox. I will set this up today and let you know once that is complete so we can test it.
- Could you please give me the link to a page where you are seeing this issue?
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Picture Gallery. Two of the photo galleries are on the page twice.
https://www.sthelenvero.org/about-us/photo-galleries/
At the bottom of the ministry page I created an online work order, but it doesn't come through to the email church@sthelenvero.org (mailto:church@sthelenvero.org). and I don't see the Captcha
https://www.sthelenvero.org/https-www-sthelenvero-org-religious-education-care/
Thank you.
https://www.sthelenvero.org/about-us/photo-galleries/
At the bottom of the ministry page I created an online work order, but it doesn't come through to the email church@sthelenvero.org (mailto:church@sthelenvero.org). and I don't see the Captcha
https://www.sthelenvero.org/https-www-sthelenvero-org-religious-education-care/
Thank you.
Veronica Alvarado
Envira Galleries
When I am looking at this page, I do not see duplicated galleries. Here is what I see on my screen:
It may be that you need to do a hard refresh on this page.
It may be that you need to do a hard refresh on this page.
Forms via Email
I am setting up an SMTP mailer to solve this issue. I have also sent several test messages to see if we can figure out exactly what the issue is.
If someone at church@sthelenvero.org receives a message, please have them forward the email to webdepartment@diocesan.com
Thank you,
If someone at church@sthelenvero.org receives a message, please have them forward the email to webdepartment@diocesan.com
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Veronica Alvarado
Hi Laura,
Cody just informed me that the Photo Galleries page had both the codes to display the album AND the gallery codes for two individual galleries.
He removed the codes for the galleries and left only the album code.
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Perfect, Thanks.
Veronica Alvarado
Hi Laura,
I just filled out the Word Order form. Please let me know if the church email has received it.
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Nothing came through.
I also just noticed on the bottom of the home page that it says confessions and holy days...it should only say confession. I can't get it off of there.
I also just noticed on the bottom of the home page that it says confessions and holy days...it should only say confession. I can't get it off of there.
Veronica Alvarado
Hi Laura,
I am not sure why the emails are not coming through. I just updated some settings and tested it again. The church@sthelenvero.org email account should have received a message from both Post SMTP and from the Work Order form.
Please let me know if you received either message. If you did not, please check your spam folder as well. The server is showing that messages since 3:29 pm yesterday, so my guess is that the MS Outlook servers are stopping it from coming into your inbox because the messages look like spam.
Let me know if receive either of the messages and we can proceed from there.
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Nothing in the inbox or junk or any folders.
Veronica Alvarado
I am going to try sending some tests to llewis@sthelenvero.org and see if those come through.
Thanks for your patience as we troubleshoot this issue.
Thank you,
Thanks for your patience as we troubleshoot this issue.
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
So far nothing on either email.
Veronica Alvarado
Hi Laura,
I'm going to try sending one to your Gmail email because we think it may be a configuration setting within your Microsoft Office email provider that is blocking it.
While we are at it, can you please add no-reply@diocesanweb.org to your contacts for church@sthelenvero.org?
Thanks again,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Just added it...got the one sent to the gmail account.
Laura Lewis
Any updates? I thought we were going to launch today. Is that still on? No worries, just curious.
Veronica Alvarado
Hi Laura,
We had our server manager look into it, and it looks as though the forms are sending correctly from the website, but your domain/email settings are blocking the email from ever being received. Our server manager informed me that there is nothing that we can do on our end, but would be happy to talk to your IT support/person in charge of your email setup.
Here is an article that we found after researching the issue:
- https://docs.microsoft.com/en-us/exchange/fix-outlook-connection-problems-in-office-365/fix-outlook-connection-problems-in-office-365/find-and-fix-email-delivery-issues-as-an-office-365-for-business-admin
- https://www.affordablewebdesign.com/cant-receive-email-senders/
Also, we currently have the launch scheduled for Monday, August 19. I'm so sorry we got this mixed up. Did we want to launch this week instead?
Let me know,
Let me know,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Ok, Aug 19 is fine. I have the diocese IT guy coming today for some other issues and will look into this. Thanks.
Veronica Alvarado
Good morning Laura,
I just sent off a couple of more tests since I did a bit more research into support forums. Also, the diocese IT person seems to be perfect timing! Please contact me if he has any questions.
Here is some information that he may need to know:
- Emails are being sent with a WordPress Mail SMTP plugin to deliver mail sent via online form. Click here for plugin details.
- This is a plugin that we set up on about 80% of all live sites (not all use online forms)
- Even before the SMTP plugin was set up successfully, our logs record that mail was successfully sent (see image attached of logs)
- After SMTP plugin was set up successfully, our logs record that mail was successfully sent (see image attached of logs)
- Plugin is set up to send from no-reply@diocesanweb.org from our server (see image attached of settings)
- Test form is located on this page: https://www.sthelenvero.org/test-form/
- Test form is set up to go to church@sthelenvero.org
- You, Laura, have access to the test form's settings within the form builder
- Forms are also specifically set within the form builder settings to send from no-reply@diocesanweb.org to help with "spam looking" emails being blocked
- Forms sent to @gmail or other email providers other than @sthelenvero.org are sent and received successfully (note test sent to sainthelenclerk@gmail.com and webdepartment@diocesan.com - also G Suite)
Since I will be in meetings this afternoon, please have him leave me a voicemail with his contact information and I can talk to him in more detail or answer any other questions that he may have.
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Hi Veronica:
I know we are supposed to launch today. The GET INVOLVED link does not work on the home page.
I know we are supposed to launch today. The GET INVOLVED link does not work on the home page.
Veronica Alvarado
Hi Laura,
I'm just about to get back to my desk and wanted to let you know that we are in the process of completing the launch of your website now.
Also, I checked the Get Involved link and it looks as though the original ministries list page was removed and replaced by your new page. I updated the permalink to be /ministries-list and the issue was solved!
To view the launched site, please do a hard refresh on your homepage: https://www.sthelenvero.org
Thank you,
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Laura Lewis
Thank you so much for all of your help with this process. I really appreciate it. Also, I really enjoy your inspirational messages on the app!
Veronica Alvarado
Of course, Laura! We try to make the transition between websites as smooth as possible, so I'm glad we could help, from the temporary landing page to launching the new website.
Also, thank you for reading! It's always nice to know that people are actually getting something out of what I write.
If you need anything in the future, feel free to call us at 877-923-0777 or email us with any questions at webdepartment@diocesan.com
Again, congrats on launching!
Also, thank you for reading! It's always nice to know that people are actually getting something out of what I write.
If you need anything in the future, feel free to call us at 877-923-0777 or email us with any questions at webdepartment@diocesan.com
Again, congrats on launching!
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777