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ALLOWS CLIENT TO VIEW ALL ASPECTS OF BASECAMP SECTIONS
Gary Smith, Web Department Director at DiocesanBlake Stapleton, Web Designer at DiocesanVeronica Alvarado, Project Manager at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanNichol Swift, Saint Gregory the Great StaffNathalie Shultz, Web ConsultantCody Armock, Web Content Specialist at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at DiocesanRachel TupperKarl Evans, DiocesanLamont Blake, Web Support at Diocesan
Announcement by Veronica Alvarado ·

📢 Today's Launch

Good morning Nichol,


As we prepare to launch your website this morning (11:00 am EST), we ask that you please refrain from logging into the website and making any changes until you receive an email from us letting you know that your website is launched. This way, nothing will be overwritten or go unsaved as we change URLs and add SSL certificates. 

The launch process is typically broken down into three steps:
  1. Switching over domains
  2. Waiting for new DNS settings to propagate
  3. Updating URLs, adding SSL certificates, and making new website visible
In your case, there is also a fourth step of adding Google Analytics, something I will send you instructions on once the launch is complete.

Please keep in mind that there may be a brief time that the new website is visible to some people and not others until the launch is complete.

Last, let us know if you have any questions, otherwise, someone from our team will reach out to you this afternoon once your new website has been launched, propagated, and is live!


Veronica Alvarado

Project Manager, Web Department
Diocesan.com
877-923-0777

Comments & Events

Nichol Swift, Saint Gregory the Great Staff Nichol Swift
Good Morning!

I’m so excited! Thank you very much for everything. I hope it goes smoothly. 😊

God bless you, Nichol
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Nichol Swift, Saint Gregory the Great Staff Nichol Swift
Hi Veronica,

It looks like everything went ok, but I never received an email saying it was complete. Could you let me know tomorrow if I can log on please? Could I have the new link to log on too?

Thanks a bunch, Nichol
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Hi Nichol, 

I just sent the launch email again, but here it is in a thread I know you've received:



Good afternoon Nichol,


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stgg.org/ brings up the site seen here: http://stgg.diocesanweb.org/.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://stgg.org/sandiego to log in, your login credentials are still the same. 

Hidden Login Hours
For security issues, we have made the website's backend inaccessible during the hours of 1:00-6:00 am. If you would prefer for us to turn this security feature off, please let us know as soon as possible.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics. 
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website, and your top pages/link.

Google Analytics
MonsterInsights Google Analytics plugins is now installed and ready to setup!
Upon login, you should see a banner on the dashboard asking you to set up your Google Analytics. You do not need to purchase their PRO version or any add-ons.
Please follow these steps or let us know if you'd like to go through them together. 

Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have. 

You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out. 

If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches. 

NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan. You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.


Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:

Please let me know if you have any questions and, again, congratulations!

Veronica Alvarado

Project Manager, Web Department
877-923-0777
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager

Test at 3:22 pm EST
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Test at 3:30 pm EST

Please reply if you receive this.
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Test at 3:35 pm EST

Please reply if you receive this.
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Test at 3:40 pm EST

Please reply if you receive this.
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Nichol Swift, Saint Gregory the Great Staff Nichol Swift
I got it! Yay, does that mean everything is fixed? Just got your message too. Stepped out for a quick bite to eat.
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Wonderful! 

Everything should be all good to go, then! 


Veronica Alvarado

Project Manager, Web Department
877-923-0777
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Veronica Alvarado, Project Manager at Diocesan Veronica Alvarado, Project Manager
Google Analytics Setup Google Meeting:

To join the video meeting, click this link: https://meet.google.com/qqz-kmcz-ekc
Otherwise, to join by phone, dial +1 267-396-7915 and enter this PIN: 777 044 528#
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