Frances Cabrini - Lorain, OH

Domain Information Needed

Hello, Stephanie,
My name is Mary and I work support tickets for the web department at Diocesan.
It looks like we are getting close to launch day!

In order to launch, we'll need access to your domain account - it looks to be with Ionos.
Is that the domain you plan to use for the launched website?  I also see a note about possibly purchasing a new domain - were we going to use saintfrancesxcabrini.org or something else?  If we want to purchase a new domain, I just need to know what you'd like to use and I can purchase that.

If using the saintfrancesxcabrini.org domain, we'll need one of the following:
  1. Domain login information
  2. Domain contact information


Domain Login Information
If you would like Diocesan to facilitate the  launch for you, we ask that you please send us the following information:
  • Name of Hosting Company
  • Login URL
  • Username/Email
  • Password

Domain Contact Information
If you have internal or contracted IT services that you would like us to direct in the  launch process, we ask that you please send us the following information:
  • Name of IT Company (if any)
  • Name of Individual
  • Email of Company/Individual
  • Phone Number of Company/Individual
  • Account Privileges (if any)


Please let me know if you have any questions or if there is someone else we should get in touch with. Otherwise, we look forward to gathering your domain information to help keep your future launch date on track. 

Thank you!

Mary Goeldel
Support/Web Department
877-923-0777

FROM THE CLIENT Stephanie Kowalczyk, Frances Cabrini - Lorain, OH Staff
Stephanie Kowalczyk <stephanie_stfrances@yahoo.com>
To:alan-snodgrass-1AibU5N2s9Rv@replies.3.basecamp.com

Wed, Jul 28 at 12:00 PM

The first step in this process is to provide us with one of the following:

1. Domain login information
2. Domain contact information:

Domain Login Information
If you would like Diocesan to initiate the transfer for you, we ask that you please send us the following information:

* Name of Hosting Company: Ionos by 1&1
* Login URL: Login - IONOS (https://login.ionos.com/?shoplogin=enabled&linkId=hd.nav.login&ucuoId=PUlead:default.WH.US-20210728142841-92DC1DD16FCCB83960E7C60B28B1F10C.TClxa4a)
* Username/Email: stephanie_stfrances@yahoo.com
* Password: 2143@Homewood

Please note that once Diocesan initiates the transfer, we may need your domain account owner to forward an email that they will receive.

Domain Contact Information
If you have internal or contracted IT services that you would like us to direct in the transfer process, we ask that you please send us the following information:

* Name of IT Company (if any) None
* Name of Individual: None
* Email of Company/Individual: None
* Phone Number of Company/Individual: 1-484-254-5555
* Account Privileges (if any)

Customer ID: 214571338

Stephanie L. Kowalczyk

St. Frances Xavier Cabrini Parish
Parish Secretary/Office Manager
2143 Homewood Drive
Lorain, OH 44055

440-277-7266
TO THE CLIENT Mary Goeldel, Diocesan
Wow, you are fast!  Thank you so much - I was late in sending that out so I said a little prayer that you'd already have the information on hand...whew!  You are awesome.

Many thanks,

Mary
TO THE CLIENT Mary Goeldel, Diocesan
Good morning -
I requested the domain transfer yesterday and it looks like Ionos will send an email that allows the transfer to be denied or approved more quickly than the typical 5-day wait - if you see that email, could you try approving it?

We may be able to get the whole transfer done more quickly that way!

Thank you,

Mary
Support/Web Department
877-923-0777
FROM THE CLIENT Stephanie Kowalczyk, Frances Cabrini - Lorain, OH Staff
Hi Mary,

I have submitted the approval for Ionos to transfer the domain name.

Stephanie L. Kowalczyk

St. Frances Xavier Cabrini Parish
Business Manager
2143 Homewood Drive
Lorain, OH 44055
440-277-7266
TO THE CLIENT Mary Goeldel, Diocesan
Thank you, Stephanie!  And, it went through immediately, which is amazing.

Ionos did seem to drop the host records during the move, but I added them back and it doesn't look like we will have any downtime because of that - fingers crossed!   Occasionally, the site has to re-propagate, but all looks good so far - thank you for your help with this!

Mary
Support/Web Department
877-923-0777
FROM THE CLIENT Stephanie Kowalczyk, Frances Cabrini - Lorain, OH Staff
Hi Mary,

Is it okay for me to cancel Ionos by 1&1 website or is that something that you will cancel for me?

Thanks,

Stephanie L. Kowalczyk

St. Frances Xavier Cabrini Parish
Business Manager
2143 Homewood Drive
Lorain, OH 44055
440-277-7266
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan
Hello Stephanie,

Mary is out of the office for the rest of the week. But yes, it is okay for you to cancel Ionos by 1&1 and you will have to do that on your end!

Thank you,

Cody Armock
Web Department, Diocesan
877-923-0777