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Divine Mercy - Frostburg, MD

Gary Smith, Web Department Director at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at DiocesanRyan Hoch, Web at DiocesanAlison Lyons, Divine Mercy - Frostburg, MD StaffLamont Blake, Web Support at DiocesanMaggie ONeill, Content Specialist at Diocesan
TO THE CLIENT Sent by Maggie ONeill on

Your Website is Launched!

To: Alison Lyons
CC our team: Arthur Richardson, Marcus Borger, and Ryan Hoch
Good morning Alison,

Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://divinemercymd.org/ brings up your site.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://divinemercymd.org/frostburgto log in, your login credentials are still the same. 

Hidden Login Hours
For security issues, we have made the website's backend inaccessible during the hours of 1:00-6:00 am. If you would prefer for us to turn this security feature off, please let us know as soon as possible.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics. 
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website, and your top pages/link. 

Support Moving Forward
Support is $70/hr (prorated).
If you have any issues or questions in the future, please email us at websupport@diocesan.com or call us at 877-923-0777. 

Forms & Notifications
We set up the forms to go to someone at your organization. If you do not receive any emails, please check your spam/junk folder of that email. You can check which email it is going to in the Form's Notification Settings (Forms > Settings > Notifications). It is advised to test this yourself ASAP to make sure that the correct email is set up and that the emails are coming in. If they are going to spam, you can whitelist the address.


Other Resources
Here are some free resources to help you:

Please let me know if you have any questions and, again, congratulations!

Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817