Veronica,

Thank you for sending the link. It looks like you are making progress.

At this point, what type of feedback do you need from me?

Thanks,

Judy,

• YouTube Login
• Twitter Login
• Facebook Login
  I know this one typically uses a personal account, so if you'd feel more comfortable, we can do it remotely on your computer
• Instagram Login

Veronica Alvarado

Veronica,

Thank you.

Do you need changes from me from the content that is on the site or will I be building the pages with the correct information? For example, I can see that the locations and services are not all the correct categories. Also, there are navigation items on the bottom of the site that are missing. Do you want me to give you those corrections or will I be making them?

Also, I am thinking we may just run our Facebook feed along the bottom of the home page since we often post the same content across Facebook, Twitter and Instagram. Your thoughts?

Veronica,

I can see that the Instagram feed is now at the bottom of the site. That may be a better feed for a web site to use at the bottom. What do you think?

Veronica,

I will be the only person who will train for the web site. I have a co worker who I will train later as a backup. I am available on December 3, 4, 6, and 7. What day and time works for you?

Judy,

Veronica Alvarado

Veronica Alvarado

Veronica,

How about we train on Monday, December 3. Do you want to do it at 10 a.m.?

I agree about the Instagram feed. Here is the log in information:
Username: catholiccharities_dov
Password: C@thol1cCh@r1t1es

Since this is not in the Word document, here is the list of locations for the web site:
Arcadia (2 Locations)
Boca Grande
Bonita Springs
Bradenton
Clewiston
Englewood
Fort Myers (3 Locations)
Highlands and Hardee Counties Outreach Services
Immokalee (2 Locations)
Naples (2 Locations)
North Port (2 Locations)
Palmetto (2 Locations)
Port Charlotte
Sarasota (7 Locations)
Venice (3 Locations)
Wauchula

Here is the list of service categories:

Adoption
Adult Education
Benefit Applications
Clothing
Counseling
Disaster Response
Early Education
Financial Assistance
Food Programs
HIV/AIDS Services
Housing Counseling
Housing and Shelter
Human Trafficking Victim Assistance
Immigration Services
Mothers and Children
Refugee Services
Senior Services
The Sugar Bowl Fund
Youth Education and Mentoring

The pop up bottom navigation bar should have buttons that say Donate, E-News, and Newsletter.

Let me know if you have any questions.

Have a great Thanksgiving!

Veronica Alvarado

Veronica,

Great. I have the date on the calendar.

There is another item. Our tag line is: Providing Help. Creating Hope. Serving All. Could you use that instead of

Your gift results in providing help. Creating hope. Serving all.


Thanks,

Good morning Judy,

Veronica Alvarado

Veronica,

Thank you. I will call in a minute.

Hello Veronica,

I hope you are doing well. Just checking in on your "to do list" with our Catholic Charities web site.

I have made some changes to the website and plan to make more but unfortunately this is our very busy event season now and my time is limited. So my ability to move the site along is slow right now.

Please let me know how progress is going on your end.

Thank you,

Good morning Judy,

1. Change footer copyright to "Catholic Charities, Diocese of Venice, Inc."
2. Display footer icons under "Connect With Us" heading
3. Default template boxes will be purple and turquoise like services boxes

Veronica Alvarado

Veronica,

Thank you so much.

I am assuming you are referring to the Event calendar for the template boxes to be purple and turquoise right? And the icons under "Connect With Us" will only be the social media icons.

I believe on the list we also had that I will need a Guidestar Logo to be created in the turquoise to put on the footer next to Charity Navigator as well so I can link to our profile on Guidestar.

I have a few questions:

I also need to create the private Employee Forms page where only Employees will access it. How will that work? Have you migrated all the forms for that page?

How do I upload PDF or other files to the site and then link them to a page?

On the Services and Locations pages, the featured photo that I had put on them have both disappeared. Also the links on the upper right-hand corner on both those pages "Service/Locations" does not work and I am not sure how to create the links.

On each location page, where there is a list of offices in the the location, how can I reorder how the offices are listed from left to right? I want to put the primary location first going from left to right.

That is it for now. Please let me know if you have any questions.

Thank you,

Judy,

• Inner page custom post type boxes to be purple and turquoise like services
• Change footer copyright
• Default featured image was not displaying for new pages
• Social media icons under Connect with Us on homepage

1. He was actually working on getting the inner page buttons to match the rest of the site, but now he is still trying to see if we can do alternating colors or if it is only possible to change it to a single color. If we can only change it to a single colors, would you prefer the purple or turquoise overlay? 
2. I didn't see the GuideStar image on my list, but we can definitely knock that out today. What logo are we using? Where will it link to?
   

   

   
   

   

3. We have already started this Employees-only forms page. Right now it is public but only visible if people know the URL because it is not in the menu or linked to anywhere. If you'd like to password protect the page, I have included PDF instructions on how to set this up.
   
   

   How to Create a Password Protected Page _ Diocesan.pdf 105 KB • Download
4. The process of uploading PDFs and other documents is fairly simple to get the hang of, as WordPress puts the "Add Media" button right above the content editor box. I have attached a PDF with instructions on how to add media (files, images, etc) into pages.
   
   

   How to Upload Documents to Your Website _ Diocesan.pdf 180 KB • Download
5. This is something that was caused by ensuring the default image works for all new pages. He will get this done this morning.
6. For the cities, the programs are all in alphabetical order. Is there a primary location OR are the "Administrative Offices" the one you'd like to display first? We just need to figure out the best "black and white" logical way to determine which shows first. 

Veronica Alvarado

Veronica,

Thank you so much.

1) I do not know what you mean by "Inner page custom post type boxes to be purple and turquoise like services". I do know we wanted to overlay the event boxes with the colors like the services so that the grainy images may look better. I do not see that that has been done. I do not remember asking about any other buttons.

2) Can we center the social media icons under "Connect With Us"?

3) Here is the link for the Guidestar logo: https://www.guidestar.org/profile/7982810. Please use the GuideStar logo you have shown on top and bottom.

4) For the programs listed for each city and service, is there any way I can order them as needed for each city within the software? They are not currently not listed in alphabetical order but that will not be how I actually would want them listed anyway. For some locations and some services, there are multiple programs listed and I do have an order of how I would like them to display.

5) Yes. We are transferring our domain name to Diocesan.

6) Thank you for the instructions about uploading information. Also, I did not see on the site where all the employee forms are located?

Thank you,

Hello again Judy,

• Homepage events with alternating turquoise and purple overlay (darkens on hover)
• Services & Locations header pull featured image
• Reordering Programs

1. Hover over Programs in the dashboard menu and click Reorder.
   

   image.png 5.32 KB • Download
2. Select either the service type or the location from the dropdown list.
   
   

   image.png 12.8 KB • Download
3. The page will load all the programs within this category.
4. If you'd like to use the manual sorting for this category, click Yes. By default, it is set to no.
   
   

   image.png 6.44 KB • Download
5. Under List of post "Programs" classified "Category" you can drop and drop to reorder the posts. 
   
   

   image.png 9.57 KB • Download
6. Done!

• Which GuideStar logo did you want us to use?
• Approval to initiate domain transfer. 

Veronica Alvarado

Judy,

1. We had also discussed the buttons on the inner pages of the site, like the Donate page. Before, they just had a text box wih a dark grey overlay
   https://catholiccharitiesdov.diocesanweb.org/donate/
   We also updated the homepage events the way you mentioned:
   
   

   image.png 310 KB • Download
2. They should be centered. Please do a hard refresh (Hold down Control and click F5). If they are still not centered, please take a screenshot and let us know.
   
   

   image.png 191 KB • Download
3. We will work on that and put it onto your website
4. Reordering of the programs is available.
5. We will begin the transfer!
6. All of the employee forms are on the Employee Forms page. As mentioned, the page can only be found by going directly to the URL since it is not in the menu:
   https://catholiccharitiesdov.diocesanweb.org/employee_forms/

Veronica Alvarado

Veronica,

It all looks excellent!

1) Can you create boxes for this page: https://catholiccharitiesdov.diocesanweb.org/news/
I only need one for News and one for Newsletter. We do not need one for Social Media.

I will work on the reordering of the programs on my pages when I get a chance. Thank you for the explanation.

Do you need anything from me for the domain name transfer?

Thank you,

Correction: the boxes should be E-News and Newsletter.

Thanks,

Veronica Alvarado

Thank you!

Hello Veronica,

I have not had a chance to work on our Catholic Charities web site for several weeks due to it being our busy season now but I am working on the site now and I noticed our Instagram feed is not updating with new posts. Is this something I can correct?

Hi Judy,

Veronica Alvarado

Veronica,

Thank you so much.

I have a question: For our Employee Forms Page, do I upload revised forms through the Media function? And, how do I change the link to the newly uploaded form. Our Employee Forms are often updated/revised and also I have to upload new ones at times too.

Thank you,

Veronica Alvarado

Veronica,

Thank you. That worked fine.

Veronica,

Any luck on fixing the Instagram feed for our website?

Veronica Alvarado

Veronica,

Thank you so much.

Veronica Alvarado

Judy,

Veronica Alvarado

Veronica,

Yes all the Instagram posts are there. Thank you for getting it fixed.

Veronica Alvarado

Veronica,

I hope you are doing well. With our event season wrapping up, I will now have time to push forward finishing up our website and getting it launched.

I have a question: On our home page, in the Call to Action Message can I have an option for an image to be inserted?

Thank you,

Hi Judy,

Veronica Alvarado

Veronica,

In reviewing the home page, I am having second thoughts about having an image box inserted in the Call to Action. There are a lot of images on our home page, so maybe it would be good to have the one area without graphics or images.

If I change my mind, I will let you know.

Thank you,

1. Your nine-digit tax EIN (Employer Identification Number)
2. A copy of your 501(c)(3) Tax Exemption Letter. It must have your organization's name and address on it.
3. A completed version of the New User Account spreadsheet that I have attached here. Please make sure that ALL current emails are included here and the "Email to Send Password" is different from the current email address that we will be moving.
   
   Catholic Charities Diocese fo Venice New G Suite Accounts.xlsx 4.52 KB • Download

Veronica Alvarado

Veronica,

Thank you very much. Here is the information you requested.

EIN: 59-2473176

The 2018 Catholic Charities IRS Determination Letter of Tax Exempt Status is attached.

This may be a question for Mary but the only existing email address through our domain name /current website with GSuite is my email address: judyb@catholiccharitiesdov.org (mailto:judyb@catholiccharitiesdov.org). All of the other email addresses will be new ones. Can we keep my email address working and launch the new website first and then after that is finished move on to creating the new email addresses for all of our employees through the new website?

Thank you,

2018 Catholic Charities IRS Letter of Determination of Tax Exempt Status.pdf 4.36 MB • Download

Veronica Alvarado

Veronica,

Thank you. I will contact our current website host for the admin log in for the GSuite and get back to you.

Regards,

Veronica,

I am now the administrator for G Suite for our domain name. Let me know what you need from me.

Thanks,

Hi Judy, 

Veronica Alvarado

Veronica,

Thank you. After the launch, I am assuming you will still assist/guide me with the set up of all our staff emails?

I am going over all our pages on our site and still doing the final updates to be ready for the launch. I have encountered a few issues with our Services and Locations links:

Some of the programs that I have linked to either a service or location is not showing up on the proper page.

For example, these are the ones I have found so far:

The Refugee Resettlement Office is not showing up on the Refugee Services page.
The Bonita Springs Office is not showing up on the Disaster Response page.
Marion Manor Office is not showing up on the Port Charlotte page.

I have not gone through all of them yet, but just wanted you to know I am encountering a problem with some.

Thank you,

Veronica,

To answer your earlier question about the preparing for the launch, I cannot think of anything else beside the transfer of the domain to Diocesan and working out the issues I mentioned in the earlier email.

Thanks,

Veronica,

Actually, I did think of one item. Will the Contact Us and Volunteer form submissions be connected to the info@catholiccharitiesdov.org (mailto:info@catholiccharitiesdov.org) email address? We need to set that address up. It is also on our footer. I would want all those emails to be directed to me. Could they go directly to my judyb@catholiccharitiesdov.org (mailto:judyb@catholiccharitiesdov.org) address?

Hi Judy,

1. I can most definitely assist you in setting up the staff emails.
2. Since you need an info@ email before launching, perhaps we can go over creating an email with that one and then if you find yourself needing help setting up the other staff emails, you can get in touch with me. When we create the info@ email, I will also show you how to direct the email to go to your judyb@ email.
3. The Contact Us and Volunteer Form submissions can be directed to any email you'd like. The email is not public, so you could connect it directly to your email. Click here for instructions on how to edit the email. 
4. Our developer is looking into why it isn't pulling the programs into their respective service pages. Are the ones having issues services that you recently added? (Refugee Services, Disaster Response, Port Charlotte)

Veronica Alvarado

Veronica,

Thank you. I am sure it is probably simple to set up new email accounts, but I just want to make sure I am doing it correctly. I appreciate your help with it.

As far as the pages are concerned, no they are not new pages that I set up. I need to go back now and make sure all the programs are showing up on the location and services that I have checked off for each of them. I have not had time to double check them all. Hopefully there are not too many others. I will try to do that tomorrow and see if I can make a list of all of them with issues.

Veronica Alvarado

Thank you.

Veronica,

I have another request: I cannot find the Events button in the Header to edit. I would prefer that it link to this version of the Events Page: https://catholiccharitiesdov.diocesanweb.org/events-2/

Also could you make it that the page name is just "events" and not "events-2". I have tried but could not do it.

The Header only shows the Find Help button and not the Donate, Volunteer or Events buttons. How would I edit those if needed?

Hi Judy,

Veronica Alvarado

Veronica,

I am sorry to ask another request of you.

Events:
Could the location show the city and state?
Could the size of the font for the event details, location, time, and location be a little larger? Our CEO stated it is very hard to read.

Thank you,

Thank you!

Veronica,

There is one question I forgot to ask you this morning. When someone fills out our Volunteer of Contact Us Forms and hit "submit", how do I receive that information? Is it through the info@ email address?

Hi Judy,

Veronica Alvarado

Veronica,

Great. Thank you so much. Just to confirm, you updated the Contact Us Form to go to the @info email address but not the Volunteer Form. Correct?

Thanks again,

Veronica Alvarado

Veronica,

Thank you so much.

Regards,