TO THE CLIENT Sent by Cody Armock on Jul 20, 2021 at 5:49 PM

Development Link & Training

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

Good afternoon Connie,

We have reached the point in development at which we share a link to the development site with you.

Training Sessions

The first training session typically takes ~2 hours and is done remotely via a screen share program. We will send over the meeting link and phone number in a later email.

During the training sessions, we go over:

How to edit the homepage content
How to edit the footer
How to edit the menu
How to create/edit inner pages
How to create/edit posts
How to create/edit image galleries
How to create/edit online forms

Since this can be a lot, we break the training down into two sessions:

Session 1: Editing the site basics

Session 2: Editing the additional site features & answering follow-up questions

This is completely up to your learning pace and how much you feel comfortable covering at once.

Development Site Link

Something to keep in mind is that the site is not quite completed yet, with the largest thing being mobile responsiveness. That said, it is best to look at the development site on a desktop computer, rather than a laptop or smaller screen. Mobile development/responsiveness is something that the developer completes after the training so that he can update any changes along with the original development!

Other than that, if you see anything that alarms you (design or functionality), please let me know and we can address your concerns.

Development Site URL: https://grcathcem.diocesanweb.org/

Please let us know what dates and times work best for the training or if you have any other questions,

Cody Armock

Web Content Specialist, Web Department

Diocesan.com

877-923-0777

FROM THE CLIENT

Connie Sacha

Hi Cody,
I apologize that I haven’t gotten back to you, am I reading this correctly that you need 2 hours time for training?

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Jul 28, 2021 at 7:39 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Hello Connie,

Yeah, that is correct! Training usually lasts about 1.5 - 2 hours.

Cody Armock

Web Department, Diocesan

877-923-0777

Jul 28, 2021 at 7:47 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Ok, how about Friday August 6th. Either 9:30 am or 1 pm? What works for you?

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Jul 28, 2021 at 7:50 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Good Morning Connie,

Let's plan for 9:30 am next Friday! Here is the meeting information for then:

Diocesan is inviting you to a scheduled Zoom meeting.

Topic: First Training | Catholic Cemeteries (Grand Rapids, MI)
Time: Aug 6, 2021 09:30 AM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/85707629923

Meeting ID: 857 0762 9923

Let me know if you have any questions!

Cody Armock

Web Department, Diocesan

877-923-0777

Jul 29, 2021 at 12:26 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Ok, talk with you then 😊

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Jul 29, 2021 at 1:26 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Hello Connie,

I have updated meeting information for tomorrow's training:

Diocesan is inviting you to a scheduled Zoom meeting.

Topic: Second Training | Catholic Cemeteries (Grand Rapids, MI)
Time: Aug 12, 2021 09:30 AM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/84467411627

Meeting ID: 844 6741 1627

Let me know if you have any questions!

Cody Armock

Web Department, Diocesan

877-923-0777

Aug 11, 2021 at 3:43 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Hi Cody, I have to reschedule the training. Due to the storms we have no power.

Connie Sacha
Managing Director
Diocese of Grand Rapids Catholic Cemeteries
616-453-1636

Aug 12, 2021 at 12:31 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Good Morning Connie,

Thank you for letting me know! Do you know when you would like to reschedule?

Next week, I could do Tuesday afternoon, Wednesday anytime 9:30am or later, Thursday afternoon, or Friday 9:30am - 3pm (being done with the training by 3pm).

Let me know what works for you and hope the power comes back on soon!

Cody Armock

Web Department, Diocesan

877-923-0777

Aug 12, 2021 at 1:15 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Hi Cody,
Wednesday at 9:30 am works for me.

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Aug 12, 2021 at 1:41 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Hello Connie,

Sounds good! Here is the meeting information for then:

Diocesan is inviting you to a scheduled Zoom meeting.

Topic: Second Training | Catholic Cemeteries (Grand Rapids, MI)
Time: Aug 18, 2021 09:30 AM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/89476750898

Meeting ID: 894 7675 0898

Let me know if you have any questions.
God Bless!

Cody Armock

Web Department, Diocesan

877-923-0777

Aug 12, 2021 at 1:51 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Hi Cody,
Could you please tell me how long this session will take? I have another commitment at 11:30am on that day and need to be ready by 11:15.

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Aug 16, 2021 at 12:36 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Hello Connie,

The training will take about 2 hours, but I think we can get it done by then.

Cody Armock

Web Department, Diocesan

877-923-0777

Aug 16, 2021 at 2:09 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Hi Cody,
I am not ready to start up the web site on this Monday, I have to postpone one last time to October 4th. I just got on the website yesterday trying to update things, having a bit of a time on trying to figure out different things so that's why I need more time. Please let me know if there is any issue with this. Thank you.

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Sep 16, 2021 at 2:28 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Cody Armock, Web Content Specialist

Good Morning Connie,

No worries! Thank you for reaching out to me about that. I have rescheduled it for October 4th and will be reaching out closer to then to make sure that everything is in order and that everything is good to go on your end.

Thank you,

Cody Armock
Web Department, Diocesan
877-923-0777

Sep 16, 2021 at 2:31 PM

To: Connie Sacha

CC our team: Alan Snodgrass and Arthur Richardson

FROM THE CLIENT

Connie Sacha

Thank you so much Cody, I greatly appreciate it!

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Sep 16, 2021 at 2:32 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

FROM THE CLIENT

Connie Sacha

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

Oct 05, 2021 at 6:59 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

FROM THE CLIENT

Connie Sacha

Hi Cody,
On our website there is a "Pre-Plan today" button at the top of the page and I am trying to find out how we get to that and edit it. Would you please advise me on this? Thank you!!

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

May 26, 2022 at 2:42 PM

To: Alan Snodgrass, Arthur Richardson, and Cody Armock

TO THE CLIENT

Ryan Hoch, Web

Connie,

Since you are launched all support requests need to go through websupport@diocesan.com. Please use this email to request assistance. Basecamp is no longer used for support for your site. I will create a help ticket for you for this request and Karl Evans from our support team will reach out to you shortly.

Thank you for no longer using basecamp for any support related questions and emailing us moving forward at websupport@diocesan.com.

Ryan Hoch

Web Content and Support Lead

Diocesan.com

1 (800) 994-9817

May 26, 2022 at 3:13 PM

To: Connie Sacha

CC our team: Alan Snodgrass, Arthur Richardson, and Cody Armock

FROM THE CLIENT

Connie Sacha

Thank you Ryan, I greatly appreciate the update.

Connie Sacha | Managing Director
Diocese of Grand Rapids Catholic Cemeteries
2000 Walker Ave. NW | Grand Rapids, MI 49504
4100 Clyde Park Ave. SW | Wyoming, MI 49509
P (616) 453-1636 | c(616) 295-5321
connies@grcathcem.org

May 26, 2022 at 3:18 PM

To: Alan Snodgrass, Arthur Richardson, Cody Armock, and Ryan Hoch