Websites Launched!
Hello, Allie -
Congratulations, your new website is now live and visible to the world!
I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting
- Church: https://stbrigidofkildare.org/
- School: https://stbrigidofkildare.com/
and you see the development sites you've been accessing for the last few weeks.
If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with.
New Login Page
Although you will now go to a different page to log in, your login credentials are still the same.
Please share these new login pages with any others that may need this information.
Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.
Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.
You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.
If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.
Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches.
NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan. You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.
Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:
Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.
Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.
You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.
If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.
Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches.
NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan. You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.
Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:
- Unsplash
http://unsplash.com - Pexels
http://pexels.com - Cathopic
https://www.cathopic.com/
Please let me know if you have any questions and, again, congratulations!
Mary Goeldel
Support/Web Department
877-923-0777
Allie Wing
Thank you so much Mary! Everything looks great! We are very happy with the new sites.
Allie Wing
Hi Mary,
One quick question -- would you recommend I set his up so I can see more in depth analytics (such as what pages are being viewed the most)?
Please Setup Website Analytics to See Audience Insights
MonsterInsights, WordPress analytics plugin, helps you connect your website with Google Analytics, so you can see how people find and use your website. Over 3 million website owners use MonsterInsights to see the stats that matter and grow their business.
Connect MonsterInsights and Setup Website Analytics (https://stbrigidofkildare.com/wp-admin/admin.php?page=monsterinsights-onboarding) Learn More (https://stbrigidofkildare.com/wp-admin/admin.php?page=monsterinsights_settings#/about/getting-started)
One quick question -- would you recommend I set his up so I can see more in depth analytics (such as what pages are being viewed the most)?
Please Setup Website Analytics to See Audience Insights
MonsterInsights, WordPress analytics plugin, helps you connect your website with Google Analytics, so you can see how people find and use your website. Over 3 million website owners use MonsterInsights to see the stats that matter and grow their business.
Connect MonsterInsights and Setup Website Analytics (https://stbrigidofkildare.com/wp-admin/admin.php?page=monsterinsights-onboarding) Learn More (https://stbrigidofkildare.com/wp-admin/admin.php?page=monsterinsights_settings#/about/getting-started)
Mary Goeldel
Hello!
You definitely could - sometimes Google Analytics can be overkill, especially for church sites, but the MonsterInsites plugin gives you the same information in a nice dashboard so it's a lot easier to see the data.
Is the plugin active on your site, you're able to get to the setup links? Usually the content folks add it if your old site had it - and if you log in using the same account previously, your data carries through from the previous site. Or, you could start a fresh account for the new website if you prefer. Let me know if you have any problems getting it set up!
--Mary
You definitely could - sometimes Google Analytics can be overkill, especially for church sites, but the MonsterInsites plugin gives you the same information in a nice dashboard so it's a lot easier to see the data.
Is the plugin active on your site, you're able to get to the setup links? Usually the content folks add it if your old site had it - and if you log in using the same account previously, your data carries through from the previous site. Or, you could start a fresh account for the new website if you prefer. Let me know if you have any problems getting it set up!
--Mary
Mary Goeldel
Allie,
One more thing - I'd normally start moving your domains over within a few days of launching the new site, but with the long holiday weekend, I'd like to wait til Monday to start. That way we can catch anything really quickly should host records fall off during the move - I like to be around to monitor it a couple of times a day til the move it complete.
So I'm going to put it on my calendar for Monday next week and we should be all done with it by Friday that way - and not have to worry over the holiday!
Let me know if you have any questions.
Mary
Support/Web Department
877-923-0777
One more thing - I'd normally start moving your domains over within a few days of launching the new site, but with the long holiday weekend, I'd like to wait til Monday to start. That way we can catch anything really quickly should host records fall off during the move - I like to be around to monitor it a couple of times a day til the move it complete.
So I'm going to put it on my calendar for Monday next week and we should be all done with it by Friday that way - and not have to worry over the holiday!
Let me know if you have any questions.
Mary
Support/Web Department
877-923-0777
Allie Wing
Hi Mary! I responded to this in a different thread, but yes this works for us!
Allie Wing
Hi Mary,
The links are there to set up the Monster insights, but when I click through and use this email, it says there is an authentication error.
The links are there to set up the Monster insights, but when I click through and use this email, it says there is an authentication error.
Allie Wing
Hi all,
Our parish site seems to have crashed because we're trying to open Mass reservations.
Please let us know if you can help. We have advertised 10 AM for reservations.
Thanks,
Allie
Our parish site seems to have crashed because we're trying to open Mass reservations.
Please let us know if you can help. We have advertised 10 AM for reservations.
Thanks,
Allie
Allie Wing
Hi all,
Our parish site seems to have crashed because we're trying to open Mass reservations.
Please let us know if you can help. We have advertised 10 AM for reservations.
Thanks,
Allie
Our parish site seems to have crashed because we're trying to open Mass reservations.
Please let us know if you can help. We have advertised 10 AM for reservations.
Thanks,
Allie
Mary Goeldel
Allie,
I just submitted the three domain transfers - I'll keep an eye on them now for a few days to make sure they transfer successfully. I'll let you know if I see anything of concern - usually there are no issues.
I was out for a couple of days so I apologize for not answering your Google Analytics/MonsterInsights question - I'm just now seeing it. Do you have an Google Analytics account already set up under your email address? If so, you should just be able to tap the blue button on the dashboard and walk thru the setup wizard. If that isn't working, we can manually add your GA tracking number to the site - I can walk you through how to find that in the GA dashboard if needed - just let me know.
Also, we typically use webdepartment@diocesan.com for help requests, so if emailing, if you could start a new email with each request, it will flow directly into our helpdesk software. I don't always see things quickly in Basecamp once a project is launched.
Thank you!
Mary
Support/Web Department
webdepartment@diocesan.com
877-923-0777
I just submitted the three domain transfers - I'll keep an eye on them now for a few days to make sure they transfer successfully. I'll let you know if I see anything of concern - usually there are no issues.
I was out for a couple of days so I apologize for not answering your Google Analytics/MonsterInsights question - I'm just now seeing it. Do you have an Google Analytics account already set up under your email address? If so, you should just be able to tap the blue button on the dashboard and walk thru the setup wizard. If that isn't working, we can manually add your GA tracking number to the site - I can walk you through how to find that in the GA dashboard if needed - just let me know.
Also, we typically use webdepartment@diocesan.com for help requests, so if emailing, if you could start a new email with each request, it will flow directly into our helpdesk software. I don't always see things quickly in Basecamp once a project is launched.
Thank you!
Mary
Support/Web Department
webdepartment@diocesan.com
877-923-0777