We will reschedule it for the 29th then! 

Would you like me to check back in with you on the 27th to make sure you are ready for the launch?

Web Department, Diocesan
877-923-0777

Does this Thursday, August 29, still work for St. Bernard's website launch? 

Please let me know by replying directly to this email.

Thank you!

Web Department, Diocesan
877-923-0777

That's totally fine! I completely understand that things can get pretty hectic, especially with the school year starting up again. We just want to make sure there's no delay on Diocesan's end.

I have rescheduled it for September 12 for now and will reach out to you a couple of days before the 12th to see if this date will still work for you.

Does that sound good?

Web Department, Diocesan
877-923-0777

Does Thursday, September 12, still work for a launch date?

Web Department, Diocesan
877-923-0777

No worries, Ana! 
I have pushed the launch date to October 17 (Thursday) so when we launch, there is at least one day for you to ask any post-launch questions before the weekend and we are out of the office. 

I'll reach out to you October 14 and see if we are on track for launch. 

Thank you and God Bless!

Web Department, Diocesan
877-923-0777

I just wanted to check in with you and see if you were ready for launch on Thursday, October 17? 

Let me know,

Web Department, Diocesan
877-923-0777

Feel free to reply directly to this email. That way, I receive the notification instead of having to check our department email, haha. 

I have time Thursday at 4pm to speak with you, so let's set it up for then. Will we want to screen share? If so, I will set up a Zoom conference call so we can look at things together.

For now, I am going to cancel the launch date for Thursday, October 17. After our meeting, I can change it to whichever date we decide on and go from there.

Let me know if you have any questions!

Web Department, Diocesan
877-923-0777


---------- Forwarded message ---------
From: Ana E Martinez <aemartinez@stbernardsunrise.org>
Date: Mon, Oct 14, 2019 at 1:46 PM
Subject: Fwd: (Bernard - Sunrise, FL) Scheduling Launch Date
To: Diocesan Web Department <webdepartment@diocesan.com>
Cc: Carolina Kleber <ckleber@stbernardsunrise.org>

Hi Veronica, I would like to have a last conference call with you or anyone that could help.  We have a couple of questions, that we need to see how you work on them, so I learn better, instead of asking you replying on an email.  After this call is done, the website will more prepared to be launched.  Are you or anyone else, available on Thursday, the 17th, at 4pm?  I know this is supposed to be launch date, but maybe after the call, launch can be the following week, depending on how call goes.Please let me know. 

Sorry & thanks!!

Annie

Haha, no worries! Normally any email forwards cannot be sent through Basecamp, so that may have been the case. Also, after launch, any support emails should be sent to webdepartment@diocesan.com. 

Until then, feel free to just hit reply :) 

On Thursday, what phone number would you like me to call? 

Web Department, Diocesan

877-923-0777

Okay, that sounds good! 
Just so you know, we will need to know at least one week in advance if you would like to launch. 

Other than that, just let me know if we need to create an account for your new website helper or anything else,

Web Department, Diocesan

877-923-0777

Of course!

Web Department, Diocesan

877-923-0777

I have added this item to the developer's to-do list for tomorrow. 
We typically try to stay away from having menu items be only one line, and prefer to set the maximum width of the menu item. That way, the menu item will not wrap unless it is longer than "Religious Education". If we allow it to be longer, some dropdown items may run off the screen. 

I will let you know once that has been updated so you may take a look at it and determine if that looks good or if we need to go wider.

Thank you,

Web Department, Diocesan

877-923-0777

Yes, Carolina is currently only a Parish Author. I have updated her role to be Parish Administrator, the same as yours. 

Please let me know if after launch, you would like me to set her back as a Parish Author. 

Thank you,

Web Department, Diocesan

877-923-0777

Please have her save her changes then refresh the page. 

Web Department, Diocesan

877-923-0777

I know Diocesan has purchased the new domain of stbernardsunrise.org for you, but I was not sure if you wanted to have the old domain saintbernardchurch.net redirect to the new website or not. Also, since you canceled the service with 8th Domain Technology, 

As for the launch, I completely understand how busy you are. I know that when I worked in the parish office, as we approached the advent season, parish life certainly became more hectic and that's on top of everyday tasks. 

I also know that we often think of the website as something that needs to be completed or finished. The beauty of the website is that it is constantly ready for growth and updates. If there is an update, it can be done at any time. Something to keep in mind is that since Diocesan migrated over your content, at the very least the new website is a better version of your current website. The information, even if it needs to be updated, is the same as what you already have out there, so there is no harm in launching and updating at a later date. 

To help you out, I went through and added 3 posts and 3 events to the homepage using information taken from your November 17 bulletin. 

Feel free to reach out to us whenever you're ready or if you have any issues,

Web Department, Diocesan

877-923-0777

Good morning Annie,

I found a helpful article that will help you bulk delete posts (click here). There is also an area within each post, on the right side, that allows you to set up the expiration date of the post as well. That way, when you create the post, you can also automate when it removes from the website as well.

image.png 47.8 KB • Download

To update the Mass Times, go to your Dashboard and in the left menu, hover over Theme Settings and click Theme Settings. There will be a tab for Mass Times that you can edit.
Be sure to click the blue Update button when you're finished so it saves your changes.

Did you have a date in mind for launching? On our calendar, the soonest we can launch would be Monday, November 25. If you'd prefer, we can launch on Thursday, November 28, so that the new website is up for December 1, the day the new Mass times begin.

Let me know if you have any other questions,

Web Department, Diocesan

877-923-0777

We can most definitely launch your website on January 9. 
I have scheduled your launch for that day. We will reach out to you the week before to check in with you, then we'll be ready to go!

Is there anything that we can help you with until then?

Web Department, Diocesan

877-923-0777

We typically need at least 1 full week of notice before launch, we will have a developer here that can facilitate the launch process. 

Other dates we will be in the office and can launch are:

Please let me know if any of these dates would work for you/Father. Otherwise, we can simply hold off until January 9. 

Thank you,

Web Department, Diocesan
877-923-0777

Sounds good!

Web Department, Diocesan
877-923-0777

No worries! 

I have rescheduled the launch for December 30 and will touch base with you the Friday before we launch. 

Let me know if you have any questions,

Web Department, Diocesan
877-923-0777

I'm logged in and I'm guessing you created Babette & Edda, correct? 
They have not logged in, so my guess is that they were never sent their passwords. I have updated both of their accounts to have the temporary password of: Bernard1050

They will be asked to change their password after using the temporary login. 

Let me know if they need any assistance further than this,

Web Department, Diocesan
877-923-0777

Of course! 

Web Department, Diocesan
877-923-0777

Oh! I never sent any emails with passwords, I only reset them.
They can simply go to mail.google.com and use their usernames and passwords:

Babette

If it's easier, I can send them emails with their login information. To do this, please send over their personal email addresses.

So sorry for the misunderstanding!

Web Department, Diocesan
877-923-0777

What is Babette and Maria's personal email addresses? That way, I can send them the link to login. 

Web Department, Diocesan
877-923-0777

Oh, I gotcha. Well, perfect!

Let me know if there's anything else you need!

Web Department, Diocesan
877-923-0777

I pray your Christmas went well! 
 
Thank you for letting us know that you'll be out of the office. Is there a number that you would like us to call or text so that you know the website has successfully launched? 

Also, as a reminder, we ask that you not log in or edit the website on Monday, between 9 am and 1 pm or until you have confirmation that we have launched. This is to ensure we don't overwrite any changes you would be making as we launch your website. 

Let me know if there's a number you'd like us to call or text, otherwise, we will simply let you know via email.

Have a happy New Year!

Web Department, Diocesan
877-923-0777

Perfect! 

We will let you know once the website is launched. 

Web Department, Diocesan
877-923-0777

The homepage and footer Mass times are edited in the Theme Settings. For that reason, they will be the same. 
Keep in mind that you may have to do a hard refresh (CTRL + Shift + R) to see the updated changes immediately. 

The Mass Times page is an editable page, separate from the rest of the Mass times. (Please remember that this page is currently a draft, so only visible by logged in users.)

Let me know if you're still a little lost. I'll be in the office all day tomorrow so we can go over it together if needed. 

Web Department, Diocesan
877-923-0777

Unfortunately, Basecamp does not display forwarded emails, but if you send it to our support email webdepartment@diocesan.com, we can get it sorted out for you. 

Thank you,

Web Department, Diocesan
877-923-0777