Todays Launch
Good morning All,
As we prepare to launch your website this morning, we ask that you please refrain from logging into the development website (one ending with ".diocesanweb.org") and making any changes until you receive an email from us letting you know that your website is launched. This way, nothing will be overwritten or go unsaved as we change URLs and add SSL certificates.
Please let us know if you have any questions, otherwise, someone from our team will reach out to you this afternoon.
Ryan Hoch
Web Content and Support Lead
Diocesan.com
1 (800) 994-9817
Maggie ONeill
Good afternoon All,
Congratulations, your new website is now live and visible to the world!
I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://stbenedict.net/ brings up your site.
If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with.
New Login Page
Although you will now go to https://stbenedict.net/johnscreek to log in, your login credentials are still the same.
Hidden Login Hours
For security issues, we have made the website's backend inaccessible during the hours of 1:00-6:00 am. If you would prefer for us to turn this security feature off, please let us know as soon as possible.
Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website, and your top pages/link.
Support Moving Forward
Support is $70/hr (prorated).
If you have any issues or questions in the future, please email us at websupport@diocesan.com or call us at 877-923-0777.
Forms & Notifications
We set up the forms to go to someone at your organization. If you do not receive any emails, please check your spam/junk folder of that email. You can check which email it is going to in the Form's Notification Settings (Forms > Settings > Notifications). It is advised to test this yourself ASAP to make sure that the correct email is set up and that the emails are coming in. If they are going to spam, you can whitelist the address.
Other Resources
Here are some free resources to help you:
Please let me know if you have any questions and, again, congratulations!
Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817
Web Content Specialist
Diocesan.com
1 (800) 994-9817
Dawn Leach
Maggie, now that they have customized Calendar Wiz here it looks redundant embedded in our new website. ☹ Is there a way just to link to the calendar as a link instead of a page?
https://www.calendarwiz.com/calendars/calendar.php?crd=SBCCJohnsCreek&cid
https://www.calendarwiz.com/calendars/calendar.php?crd=SBCCJohnsCreek&cid
Maggie ONeill
Hi Dawn,
Now that your site has been launched, your contact for these sort of things is going to be websupport@diocesan.com. My colleague Karl Evans will be able to answer your questions and help you work through these tweaks. Please send this to him separately so he can help you out.
Thanks and God bless,
Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817
Now that your site has been launched, your contact for these sort of things is going to be websupport@diocesan.com. My colleague Karl Evans will be able to answer your questions and help you work through these tweaks. Please send this to him separately so he can help you out.
Thanks and God bless,
Maggie ONeill
Web Content Specialist
Diocesan.com
1 (800) 994-9817