Website Launched!
Hello Dianna & Meg,
Congratulations, your new website is now live and visible to the world!
I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours. However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://assumptioncatholicchurch.org/ brings up the site seen here: http://assumptioncc.diocesanweb.org/.
If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with.
New Login Page
Although you will now go to https://assumptioncatholicchurch.org/jacksonville to log in, your login credentials are still the same.
Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.
Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.
You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $50/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.
If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.
Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:
- Unsplash
http://unsplash.com - Pexels
http://pexels.com - Cathopic
https://www.cathopic.com/
Please let me know if you have any questions and, again, congratulations!
Veronica Alvarado
Web Department, Diocesan
877-923-0777
877-923-0777
Dianna Hinschberger
Veronica,
When you log into the new website, this is what you see. The image in the front page is missing. Can you please look into this for us?
Thank you,
Dianna
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When you log into the new website, this is what you see. The image in the front page is missing. Can you please look into this for us?
Thank you,
Dianna
[cid:image001.jpg@01D5D051.2FFF3340]
Cody Armock
Hello Dianna,
Sometimes when we replace the dev site domain with the launch site domain some images may not link properly. I went ahead and reset those images (by removing them and then adding them back) and that usually fixes the issue. Please try a hard refresh by following the instructions here and let me know if the problem persists.
Thank you,
Cody Armock
Sometimes when we replace the dev site domain with the launch site domain some images may not link properly. I went ahead and reset those images (by removing them and then adding them back) and that usually fixes the issue. Please try a hard refresh by following the instructions here and let me know if the problem persists.
Thank you,
Cody Armock
Cody Armock
Hello Dianna,
Here is David Cotton's email: dcotton@diocesan.com and phone number: 877-455-9300.
Thank you,
Cody Armock
Here is David Cotton's email: dcotton@diocesan.com and phone number: 877-455-9300.
Thank you,
Cody Armock