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Anne - Rock Hill, SC

Gary Smith, Web Department Director at DiocesanMary Goeldel, DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at DiocesanRyan Hoch, Web at DiocesanDeacon John Hall, Anne - Rock Hill, SC StaffRachel TupperKarl Evans, DiocesanLamont Blake, Web Support at Diocesan
TO THE CLIENT Sent by Alan Snodgrass on

Domain Transfer

To: Deacon John Hall
CC our team: Arthur Richardson and Mary Goeldel
Good morning Deacon John,

You have indicated that you would like your domain(s) to be transferred to Diocesan. The first step in this process is to provide us with one of the following:
  1. Domain login information
  2. Domain contact information
As we near your training and launch date, Diocesan will contact you (and your domain contact if Option 2 is chosen) to begin the transfer process and to provide more information on the next steps and any applicable instructions.


Domain Login Information
If you would like Diocesan to initiate the transfer for you, we ask that you please send us the following information:
  • Name of Hosting Company
  • Login URL
  • Username/Email
  • Password
Please note that once Diocesan initiates the transfer, we may need your domain account owner to forward an email that they will receive. 

Domain Contact Information
If you have internal or contracted IT services that you would like us to direct in the transfer process, we ask that you please send us the following information:
  • Name of IT Company (if any)
  • Name of Individual
  • Email of Company/Individual
  • Phone Number of Company/Individual
  • Account Privileges (if any)

Please let me know if you have any questions or if there is someone else we should get in touch with. Otherwise, we look forward to gathering your domain information to help you keep your web services all in one, safe place.

Thank you!

- Alan Snodgrass
Web Consultant
FROM THE CLIENT Deacon John Hall, Anne - Rock Hill, SC Staff Deacon John Hall
Alan,

I sent our person an email, we'll see if I get a response. If I get no response, we'll need to start the site from scratch with a new domain etc. If I get a response, I'll let you know. I'll give him until Monday and then we should go with Plan B.

Regards,

Deacon John Hall
Parish Business Manager

St. Anne Catholic Church
1694 Bird Street
Rock Hill, SC 29730
To: Alan Snodgrass, Arthur Richardson, and Mary Goeldel
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Good morning Deacon John,

I just wanted to follow up with you on how getting your domain is going. Let us know if there is anything we can do to help!

Thanks and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Deacon John Hall
CC our team: Alan Snodgrass and Mary Goeldel
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Good morning Deacon John,

I hope your week leading up to Christmas is going well! 

I just wanted to touch base with you and see if there was any update on your domain.

Merry Christmas and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Deacon John Hall
CC our team: Alan Snodgrass and Mary Goeldel
FROM THE CLIENT Deacon John Hall, Anne - Rock Hill, SC Staff Deacon John Hall
Arthur,

Sorry for the delay on getting back to you! I got into the site I wanted to get into, only to find out they don't handle our domain. Our Domain is handled through Network Solutions.com and unfortunately I do not have an ID/Password to get into that site. So, where do we go from here?
To: Alan Snodgrass, Arthur Richardson, and Mary Goeldel
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Hello Deacon John,

I apologize, I thought I had responded to this email. 

The easiest solution would be to purchase a new domain through us and cancel your payment on the other once the site is launched. 
Here are a few options:
  • annerockhill.org
  • annerh.org
  • anneparish.org
Let me know what your thoughts are and we can move forward!

Thanks and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Deacon John Hall
CC our team: Alan Snodgrass and Mary Goeldel
FROM THE CLIENT Deacon John Hall, Anne - Rock Hill, SC Staff Deacon John Hall
Arthur,

Not a problem!

Is saintannerh.org (http://saintannerh.org) or maybe stannerh.org (http://stannerh.org) available? Preference would be to saint spelled out as that's what the parishioners are used to. But, definitely keep saint in the name.
To: Alan Snodgrass, Arthur Richardson, and Mary Goeldel
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Hello Deacon John,

I am sorry I did not respond to you earlier, it's been pretty busy around here!

saintannerh.org is available but the other one is not. Do you want us to proceed and buy that for you? It will be a 15 dollar fee that is renewed every year. 

If for whatever reason you lose your login information or desire to move on, we will not hold your domain hostage. We will keep your login information safe and available to you.

Let me know if you have any questions!

Thanks and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Deacon John Hall
CC our team: Alan Snodgrass
FROM THE CLIENT Deacon John Hall, Anne - Rock Hill, SC Staff Deacon John Hall
Arthur,

It's been so long, I had someone else local start working on a new site for us. I'm sorry, but I need to make something happen, so I've spoken to the Pastor and I think we're going to pull the plug on this project. Thank you for your time!
To: Alan Snodgrass and Arthur Richardson
TO THE CLIENT Arthur Richardson, Web Project Manager at Diocesan Arthur Richardson, Web Project Manager
Hello Deacon John,

I am sorry to hear that. I called this morning and left a message with the office. We have your site completed and only need to train you how to use your site. If you would like to look at the site that was sent Tuesday and let us know if you still want to move forward with it, just let us know. Here is the link for your reference: https://annerockhill.diocesanweb.org/

If you have any questions, please let me know.

Thanks and God bless,

Arthur Richardson
Diocesan Publications
Web Project Manager
877-923-0777
To: Deacon John Hall
CC our team: Alan Snodgrass
FROM THE CLIENT Deacon John Hall, Anne - Rock Hill, SC Staff Deacon John Hall
Arthur,

I spoke to the Pastor about this and we're in agreement that we're going to stay the course. Communication was not our friend on this venture. I have someone local that is close to having the site ready. Thank you and your team for the effort, but we feel it's best to move forward with the other company.
To: Alan Snodgrass and Arthur Richardson