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Ann - Naples, FL

Gary Smith, Web Department Director at DiocesanVeronica Alvarado, Project Manager at DiocesanMary Goeldel, DiocesanKyle Sullivan, Web Development at DiocesanSam Pohlman, Web Developer at DiocesanDanae Chudy, Web Designer at DiocesanCody Armock, Web Content Specialist at DiocesanAlan Snodgrass, DiocesanJohn Esquivel, Ann - Naples, FL StaffArthur Richardson, Web Project Manager at DiocesanMarcus Borger, Developer at Diocesan_SupportRyan Hoch, Web at DiocesanRachel TupperKarl Evans, Diocesan +1 others
TO THE CLIENT Sent by Mary Goeldel on

Website Launched!

To: John Esquivel
CC our team: Cody Armock

Hello, John -


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours.  However, it's been my experience that you can usually see these changes within 2 hours. 

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://naplesstann.org/naples to log in, your login credentials are still the same.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.
image.png 2.66 KB • Download


Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.

You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.

If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches.

NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan.  You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.

Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:


Please let me know if you have any questions and, again, congratulations!

Mary Goeldel
Support/Web Department
Diocesan 877-923-0777
FROM THE CLIENT John Esquivel, Ann - Naples, FL Staff John Esquivel
Mary
I was not able to log in…
Password is not working…
C0l.North
To: Cody Armock and Mary Goeldel
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Hi, John -
Is that the password you were using for the development site, to make changes for launch?  You'll want to use that same password - this is something Cody may have emailed to you.

If you need me to email a new password to you, just let me know.

--Mary
To: John Esquivel
CC our team: Cody Armock
FROM THE CLIENT John Esquivel, Ann - Naples, FL Staff John Esquivel
Mary
I just wanted to share with you
john
To: Cody Armock and Mary Goeldel
TO THE CLIENT Mary Goeldel, Diocesan Mary Goeldel
Hello, John!
We can't see attachments in Basecamp.  Would you be able to email us with whatever it is you wanted to share with us?  You can send it to webdepartment@diocesan.com, if you could?

Thank you!

--Mary
To: John Esquivel
CC our team: Cody Armock
FROM THE CLIENT John Esquivel, Ann - Naples, FL Staff John Esquivel
From: John Esquivel
Sent: Thursday, October 14, 2021 1:44 PM
To: mary-goeldel-vmKwze5EkLA1@replies.3.basecamp.com
Cc: cweigel <cweigel@diocesan.com>; John Esquivel <communications@naplesstann.com>
Subject: site is migrating this week - 4126

Mary
I just wanted to share with you
john

From: GoDaddy [mailto:donotreply@godaddy.com]
Sent: Thursday, October 14, 2021 12:50 PM
To: John Esquivel <communications@naplesstann.com<mailto:communications@naplesstann.com>>
Subject: John, your site is migrating this week.



A while back we told you we were going to migrate your site, automatically, and not to worry about it. Well, keep on not worrying about it, but it's happening this week. ‌ ‌ ‌ ‌ ‌ ‌
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

[GoDaddy]<https://click.godaddy.com/email/4wd2czGAG5Q9xU3ragHDu8/?currencyId=USD&eid=ocp.email.transactional/5388.Rp_header/Generallogo/Head_b13_2clogoneedhelpbrandrefresh19.link.click&marketId=en-US&redir=https%3A%2F%2Fwww.godaddy.com%3Fisc%3Dgdbb5388%26utm_source%3Dgdocp%26utm_medium%3Demail%26utm_campaign%3Den-US_host_email-nonrevenue_base_gd%26utm_content%3D211014_5388_Retention_Hosting-cPanel_Product_Product-Notification_gdbb5388_4wd2czGAG5Q9xU3ragHDu8>

Need Help? Contact us.<https://click.godaddy.com/email/2wUjdgOaN432idvnhgIBf1/?currencyId=USD&eid=ocp.email.transactional/5388.Rp_header/Generallogo/Head_b13_2clogoneedhelpbrandrefresh19.link.click&marketId=en-US&redir=https%3A%2F%2Fwww.godaddy.com%2Fhelp%3Fisc%3Dgdbb5388%26utm_source%3Dgdocp%26utm_medium%3Demail%26utm_campaign%3Den-US_host_email-nonrevenue_base_gd%26utm_content%3D211014_5388_Retention_Hosting-cPanel_Product_Product-Notification_gdbb5388_2wUjdgOaN432idvnhgIBf1>
Customer #: 32717728

We're moving your site this week.<https://click.godaddy.com/email/28FBNWjAuwt6eHk1Qjit95/?currencyId=USD&eid=ocp.email.transactional/5388.None/None/None.link.click&marketId=en-US&redir=https%3A%2F%2Fwww.godaddy.com%3Fisc%3Dgdbb5388%26utm_source%3Dgdocp%26utm_medium%3Demail%26utm_campaign%3Den-US_host_email-nonrevenue_base_gd%26utm_content%3D211014_5388_Retention_Hosting-cPanel_Product_Product-Notification_gdbb5388_28FBNWjAuwt6eHk1Qjit95>


In case you didn't catch our last email about this, we're moving folks over from our old Web Hosting Linux to Linux Hosting with cPanel.

The migration is seamless, and your expiration/renewal date won't change. Your hosting will transition to cPanel Deluxe in the next few days, and you'll have a different (better) experience when you sign in to the backend from then on.

What we need from you:


Nothing. Sit back and relax. If we do end up needing anything more from you, you'll get a follow-up email explaining why and what to do about it. We'll let you know when we're done. Here's a whole info page<https://click.godaddy.com/email/74KsHC8M86ljsjx7dN8spk/?currencyId=USD&eid=ocp.email.transactional/5388.None/None/None.link.click&marketId=en-US&redir=https%3A%2F%2Fwww.godaddy.com%2Foffers%2Fhosting%2Fmigration%2Fcpanel%3Fisc%3Dgdbb5388%26utm_source%3Dgdocp%26utm_medium%3Demail%26utm_campaign%3Den-US_host_email-nonrevenue_base_gd%26utm_content%3D211014_5388_Retention_Hosting-cPanel_Product_Product-Notification_gdbb5388_74KsHC8M86ljsjx7dN8spk> if you do want to learn more about your options.








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5092435662
To: Cody Armock and Mary Goeldel