Ambrose - Elkton, FL

Website Launched!

Hello, Marybeth -


Congratulations, your new website is now live and visible to the world!

I'm still not seeing the live site. Why is that?
The industry standard for launch changes to propagate is 0-72 hours.  However, it's been my experience that you can usually see these changes within 2 hours. You will know it was successful when visiting https://saintambrose-church.org/ brings up the site seen here: https://ambrose.diocesanweb.org.

If you can see the website on a computer or mobile device not using your parish's internet, it may be that your parish's internal server needs to be reset or may have the IP address of your previous host manually set up. If this is the case, you will have to talk to your IT person, as this is not something Diocesan can help with. 

New Login Page
Although you will now go to https://saintambrose-church.org/elkton to log in, your login credentials are still the same.

Statistics
Since your website is now live, we have also added the ability to track your website's statistics.
Feel free to view the statistics by clicking Statistics. This will give you access to see what devices are being used, how people are finding your website and your top pages/link.


Support Moving Forward
As you may have noticed, on your WordPress Dashboard, there is a Diocesan Web Support box with links to help articles that we have written especially for our websites, complete with step-by-step instructions and images. This should help with most of the questions that you may have.

You do also have another 2 weeks from your launch date to call and ask us any questions for free. After those 2 weeks, the paid support will go into effect. Paid support is $70/hr (prorated) and is billed monthly to the parish with each support items (date, amount of time, notes) itemized out.

If you have any issues or questions in the future, please email us at webdepartment@diocesan.com or call us at 877-923-0777.

Canceling Previous Website Host
Launching your website DOES NOT cancel your previous web hosting service. Diocesan does, however, suggest that you do not cancel your previous web hosting service until at least 2 business days after your new website launches.

NOTE: Some website hosting companies may package website hosting and domain hosting/renewal together. If this is true for you, you may want to consider transferring your domain over to Diocesan.  You may begin this process by emailing us at webdepartment@diocesan.com or calling 877-923-0777.

Other Resources
Just in case we didn’t mention it in the training, here are some resources for free, stock images to use throughout your website:


Please let me know if you have any questions and, again, congratulations!

Thank you,

Mary Goeldel
Support/Web Department
877-923-0777

FROM THE CLIENT Marybeth Gaetano, Ambrose - Elkton, FL Staff
I just took a peek—it’s beautiful! I need to remember how to upload our bulletin now. LOL Thanks so much.
TO THE CLIENT Mary Goeldel, Diocesan
Aww, good to hear - and if you have any issues remembering how to upload, just give us a call!

--Mary
FROM THE CLIENT Marybeth Gaetano, Ambrose - Elkton, FL Staff
Good Morning Mary,



I had a chance to look through the pages on the new website. None of the September bulletins are listed and some edits made on our old website are not there either. Is this the information from the initial migration prior to training and launch?
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan
Hello Marybeth,

After the trainings, the content was then on you to update. We just do the initial migration of content according to the Proposed Sitemap. Since I do not have copies of the Bulletins for September I cannot upload those, but if you send those over to webdepartment@diocesan.com, I can upload those for you. Once the bulletins start going through us, October 17th, from what I recall, we will switch out the Bulletin page to be automatic so you don't have to manually add them.

Cody Armock
Web Department, Diocesan
877-923-0777
FROM THE CLIENT Marybeth Gaetano, Ambrose - Elkton, FL Staff
Cody,



Thank you. We miss understood on our end thinking a final migration would be done prior to the launch. I have attached the bulletins for September and the October 3rd and copied <mailto:webdepartment@diocesan.com> webdepartment@diocesan.com on this email for you to upload. Sorry for the misunderstanding.



I will begin working on updating the other information since August. Thanks so much for your help.




TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan
Hello Marybeth,

I have uploaded them. So it is should all be good for that page now. The bulletins will be on you now to upload until the bulletins are switched over to Diocesan, which I will update on October 18.

Cody Armock
Web Department, Diocesan
877-923-0777
FROM THE CLIENT Marybeth Gaetano, Ambrose - Elkton, FL Staff
God Bless you Cody, and again sorry for the misunderstanding. The people who have reviewed the site love it! Thanks so much!
TO THE CLIENT Cody Armock, Web Content Specialist at Diocesan
You're welcome, Marybeth!

Glad I could help and I apologize for the misunderstanding about the content responsibility.

God Bless you too!

Cody Armock
Web Department, Diocesan
877-923-0777